PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Reviewers have had positive experiences with PetSmart's services. The training classes are praised, with the trainers described as great and helpful in training customers' puppies. The store's staff is generally friendly and helpful, guiding customers on product selections. The grooming services have also been well-received, with one customer highlighting the outstanding service provided by Jackie. However, one customer had a less positive experience with the grooming staff, finding them rude and unwilling to accommodate a specific haircut request. Overall, PetSmart is described as a great pet supply and services retailer, with a wide range of products, convenient online ordering and pickup, and generally good customer service. The prices are also considered reasonable, with the in-store prices matching online retailers. Customers seem satisfied with the overall experience and recommend PetSmart to others.
Had a fantastic experience with the grooming team at PetSmart! They took great care of Thunder, and she came back looking amazing, smelling fresh, and completely happy. Excellent service and super friendly staff—we’ll definitely be back!
August 2026
I go every once in awhile good customer service always helpful
July 2026
Typical pet smart only this one is quite a bit smaller than others and packed in.
