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January 2024 by Joshua coronilla
I was recommended getting my feet scanned and when I did, I was shocked on what my actuall size was. Realized I was getting a bigger fit size to compensate for my wide foot.I was skeptical, so the person who helped me out let me compare other sizes to compare fit.
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January 2024 by Marvin Villalta
Highly recommend
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January 2024 by Eric Rodriguez
I’ve gone twice to my local redwing store (Rosemead, CA), and each time I was so impressed by the level of hospitality and customer service provided. It was so good I was actually shocked with how nice the staff members were and how they treated me. I really enjoy my 2 pairs of boots I’ve gotten from those 2 visits.The only thing that I wish was different was when I took my first pair of boots for a replacement sole, I had someone call me to ask if I wanted the sole with more tread because the first sole wasted pretty fast. I said I did want the sole with more tread but when I got it I noticed it was the same tread as the first one. I didn’t realize this until I got home, which bummed me out a bit. I don’t have much free time out of work so I wasn’t able to make the trip back and sucked it up.Other than that, even the lady who called me on the phone was real nice, I believe there must’ve just been a miscommunication.I would rate my overall service at 4 stars just based on that sole replacement experience, otherwise I would’ve given 5 stars all around.I’m happy with my boots and will keep returning.
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January 2024 by Sandblasting Incorporated “Sandblast, Inc.”
Very helpful! The girl with the nose ring was very professional and attentive.
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December 2023 by Oscar Noriega
Workers give great service and make you feel comfortable..
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October 2023 by Henry Cano
It was all great. The gentleman who helped us was very friendly and knowledgeable of the product. He helped us order the shoes we needed and even brought in multiple sizes to ensure fit.
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October 2023 by David626 1
I went in late around 6:50 after noon and thanks to Amy she had no problem with me arriving late . She was very polite never pressured me to leave. Always recommending red wings. Thank you Amy!!! Will be back soon!!!
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October 2023 by Eddie Solorio
John, the person working on a closing shift last week) was very helpful and highly knowledgeable. People like him make in person shopping a good experience. Will be back soon.
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October 2023 by David L.
I went in late around 6:50 after noon and thanks to Amy she had no problem with me arriving late . She was very polite never pressured me to leave. Always recommending red wings. Thank you Amy!!! Will be back soon.
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September 2023 by johnny m
The sales person was really knowledgeable in the products that were on display. When I asked her questions, she was able to answer them
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September 2023 by Fernando Lopez
Staff was great and helped me find the right boots for me.
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August 2023 by Christian V.
Well, let me begin with, I'm that customer who expects a customer service representative to be knowledgeable. If you don't know, find out and take pride in your job. Frank at the Redwing store in Rosemead was all that and then some. Frank educated my wife and I on the different types of boots and the various options for each style. Frank was very knowledgeable and displayed a passion for his craft. Frank, keep up the great work. I love my first pair of Redwings!
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August 2023 by Philip Tirre
Found out:The warranty was only (on the stitching for the upper-part of the boot…)Now, I gotta buy a new pair, after having this pair re-soled recently Great boots, sad that have to break in a new pair now: super soles are so comfortable “were so comfy”?
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August 2023 by Victor Flores
I went for the 30% discount that got in my email and they have no idea about that promotion: The store in Rosemead told me that only select store had that.
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July 2023 by Alfred Reyna
Good customer service very good at getting you the right fit and what works best for each ones need. Thank you….
