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November 2023 by Robert Rubio
Trusty Tax has been helping me for the past 10 years. The staff has been efficient, friendly and the cost is fair. I highly recommend Joann.
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May 2022 by L kow
(Translated by Google) The charges are very unreasonable and irresponsible ??????(Original)收费非常不合理，很不负责任??????
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April 2022 by Gary G.
Rude, condescendingly and horrifyingly racist. Refused to even look at my taxes. Horrible people, would not recommend, racist pricks
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June 2021 by Tony Trinh
Service charge cheap. Be patient. Keep remind them to get your tax done. Otherwise. Not right place for you.
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June 2021 by Ken T.
I wen there on 2 PM, May 8 2021 to set up a corporate account, the front desk lady name Jenny (the rude and mean women) was there told me the staff are in the meeting and I can leave my info with her and they will call back. And 4 hour later I had been waiting at home no one call me back. And I went again on 9am, May 9 2021, and I walked in and ask her there were no one called me back yesterday. And she got pissed right away, maybe she is on her period, "I didn't say anyone will call you back, I just write down your info and leave the msg to my manager that's is it!" Me: " oh ok! Then u should call me back and tell me so I don't have to wait for your call" the period lady " no, I didn't say anyone to call you, I didn't ask you to wait" ........ ok if you want someone to make you mad and angry, go there. If you don't, stay AWAY!!!!
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May 2021 by Anna L.
So bad service..... don't go here do anything. They are very rude. I like give them 0 if I can
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February 2021 by zongwang li
(Translated by Google) The charges are unreasonable, the service attitude is poor, and the work is very irresponsible(Original)收费不合理，服务态度很差，且办事很不负责
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November 2020 by Brian Liu
I've been using them for 8 years for my business. Joann is always responsive and does a great job. They're also a great value.
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July 2020 by Zhou Liandi
服务态度超级差，收费超级贵?
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March 2020 by cara xie
They do not want to help at all after collecting money from customers...
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December 2019 by Jhonna T.
We tried to work with them but sadly they made the situation worse. However, I'm sure they are a great company. Not every situation is perfect.
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May 2019 by xiaobo wang
It is really low service for customer.
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April 2019 by Perry P.
We've been coming to Trusty Accountancy for several years now to get our taxes done. It's located on San Gabriel Blvd and it has a pretty small parking lot. Depending on when you go, there is a chance that you'll need to resort to street parking. Take the stairs up to the second floor (no elevator) and their office is located immediately on your right. Once you walk in, check in with the receptionist on the left or simply sign in. One of the downsides that we've experienced often is that despite having an appointment and being there on time, we still have to wait quite a bit before we're seen. The office is small and the staff members were pleasant and friendly. We met with Fiona and she always takes time to discuss with us any questions that we may have about our tax filings. Overall, the staff is nice and they get the job done. They're also open on weekends during tax season.
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April 2019 by FNU S.
Very poor service. The accountant (Joan ) did a mistake on our tax return 2018 but when we come back to asked the accountant to repair the mistake, she extra charged me on it. She should be waived the service fees because the mistake was on her. I dont think i will come back to do a tax return on this company again. Will not recommended this tax company to my friends again. Had been did the tax with this company more than 5 yrs but this year really disappointed with this company. Bad,bad,bad....service. It was at the San Gabriel,Rosemead.
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March 2019 by Chris N.
Nice folks. They had me in and out in 15 minutes. They were open on a Sunday but only because its tax season. There is a parking lot but it's tiny and people are always coming in and out so be careful. Office is attractive and staff are quick. It is on the second floor so beware if you are disabled.
