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November 2023 by jiachen xing
KJ was a big help with my uhaul rental
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October 2023 by Jason R.
U-haul, could do a little better job at customer service, last time I was there to fill up a propane tank one of the yard service attendants acted like I want even there for about 5 mins until I said something, then they said oh someone will be out to help you in a minute? Not good!
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October 2023 by Miley Nora
KJ was so helpful and knowledgeable about every question asked. Please hire more KJ’s !!
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July 2023 by 林佳如
KJ was great and helpful! Very attentive and great customer service!
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July 2023 by Chrys
PHOEBE2489 the person who we worked with when we first arrived in the morning was pretty rude. Zero customer service, did not care when we had concerns, rushed through the process, gave us false information, and we will never return to this location because of her. The handle to roll the window down on the drivers side was broken and was difficult to roll down. The truck smelled heavily of stale cigarettes and was dirty. We had to clean the back area before we could use. The paperwork said gas was half full but it was closer to quarter full. When we told PHOEBE2489 she did not care to update the paperwork, we were shocked! We only did a little over 10 miles for the day and returned the truck with much more gas than half tank. We really should have just returned it with the same amount that was given to us. Very concerning how this location is run. We will tell our friends and family to not use this location. Bad experience!
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January 2023 by Long Mac
The online u haul experience was alright. The morning shift at store n more not as appealing to me. Came there to pick up my rental, was out at the gates for a while till a worker came out to ask what I'm doing here. A front staff just got out of the John when I was let in. Went through the shpiel of u haul clauses really quick. She didn't seem to want to help me. Some other dude came in while we were in the midst of the agreement and she kinda bumps me off to help him first. I already had it, stayed cold stoned to her as she didn't really want to work with me. She didn't do the walk around. Returned it and the later day staff were better informed and timely with me.
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December 2022 by Lauren Rodriguez
I was looking to move a mid size couch but wasn’t sure what kind of uhaul I would need - KJ was so helpful, patient, and answered all my questions about the uhaul! 100/100!!
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November 2022 by SiHan wang
KJ is really helpful!
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October 2022 by victor Cervacio
KJ was great and helpful! Very attentive and great customer service. Very much recommend.
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October 2022 by Ines Cruz
We always rent our trucks here and KJ has helped us quite often always very professional and kind!
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August 2022 by Jem Lugo
KJ was a great help with my last minute cargo van rental! Super friendly and helpful!
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August 2022 by Ray H.
Great service and easy to process everything online. Love the staffs , they kindly and smooth service . Thanks Ben Will see u again
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July 2022 by jacob santos
I went to Stor mor to het a uhaul, it was out of my way but i needed it. There i met with KJ and she helped me with the best attitude and she was quick. i forgot about the inconvenience in the first place. Then in a couple days when i returned it, she was nice enough to help me out again above and beyond. I might just start coming here so i can keep getting this customer service. thank for your help yo, hope your people excel in the pop up game! thanks again
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July 2022 by Lorraine Martinez
Ben Leal is absolutely great! He was professional, made our process of renting a uhaul super smooth, and overall had great customer service. I highly recommend this business whether for uhaul rentals or storage rentals. Thank you Ben and Peter!
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July 2022 by Mo Fan
Thank you for the service KJ provided us, she is patient and professional. This is best experience from using the U-Haul.