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December 2023 by Dave Entrekin
My wife went into the Athleta store after surviving breast cancer and having double mastectomy, she wanted to find breast inserts. Amanda the store associate made sure she got exactly what she wanted and was so considerate as this was an emotional experience. We hope that Amanda is recognized for going above and beyond. Thank you
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December 2023 by Jasmine D.
The employees at this establishment are incredibly UNPLEASANT. I want to emphasize that none of them, absolutely none, exhibit any friendliness. While I am a fan of Athleta and typically make my clothing purchases online, there are occasions when I must visit the store for returns or to check for items I need sooner. Without fail, every time I step into the store, I encounter the same experience: disapproving glances, lack of smiles, and an overall unfriendly atmosphere. It's disheartening to witness the women openly gossiping about their colleagues while I browse. On a recent visit, one woman made a snarky remark when I walked in, "Oh you, haven't seen you in a while", despite me not recognizing her. To top it off, when she processed my purchase, she gave me a disdainful look and curtly handed me my receipt. What's going on with the staff at this store? It's important to remember that they are there to work and earn a living. While I understand that the job may not be ideal, their attitudes have a direct impact on customers and may discourage them from returning. They must strive for better, for the sake of their customers and employees. I will not come back to this store.
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June 2023 by P Sam
Merchandise ⭐️⭐️⭐️⭐️⭐️Service ⭐️⭐️⭐️
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May 2023 by Sandy G.
I am surprised about the low rating for this store. I notice a lot of the reviews are 8 to 10 years old however. Today I was greeted immediately when I walked in the store by Angelique. Once I was in the dressing room, I didn't have to leave one time. She brought me every size that I needed, and was there when I needed her. She was very helpful, suggesting items to try on and very congenial. The quality of the clothing there is also very good and there are many things to select from. Don't let the rating that they have and these old reviews keep you from going there. Not only was Angelique very friendly the other staff was as well. It was a great shopping experience, and I highly recommend this store.
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January 2023 by Linda Lacey
I mostly buy clothes from Athleta. I buy jogging clothes as well as light weight coats. The quality is excellent most of the time. They also have great sales, usually an additional 30 percent off sale items. Their clothes wash well!
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January 2023 by Teresa F.
Over the years, Athleta as a brand has changed. This particular store has gone downhill in the customer service department the last few times I've shopped. Today, while they were not terribly busy, I could not get anyone to help me. I needed a different size, but the one staff member who wandered in to the dressing room area was too busy complaining about how short staffed they were to hear me say "excuse me" multiple times. This is the second negative experience I've had here and not sure I will be back.
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January 2023 by Graph Guy
Great selection. Prices and services
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July 2022 by Dmitry Krasovskiy
Average
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June 2022 by Ric Harley
Staff very helpful and knowledgeable
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May 2022 by Patrice B.
Went in to look for new tights. Was not greeted upon entry (even though the ww immediately behind me was a few minutes later). Store was not busy, employees were chatting it up behind the cash wrap. Looking for someone to assist, but they were to busy talking amongst themselves. Found tights and and top to try and waiting for someone to start me a room. Nothing. Started my on room. Liked what I had on, but wasn't going to purchase here. As a matter of fact, probably won't shop at Athleta again
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January 2022 by Alyssa A.
I love athleta but this location is the worst. Went in today for some returns/exchanges and to shop around. Manager gave me the side eye when I said the leggings were too big and I wanted a smaller size. Continued to judge at my size choices. I am a size 14/16. I can usually fall between L/XL in straight sizes and 1x in plus sizes depending on the item so I love that athleta has both but this lady gave me a look like I couldn't fit in what I was requesting and I had to reassure her that yes, in this item I wanted a large. She gave me attitude during the whole transaction and while shopping I went to another employee with questions (who was absolutely amazing) but when I had a question about opening a credit card to see if I had to do it in store or if I could do it online/over the phone, the manager stepped in and said she knew nothing about how the phone process works but also that I couldn't and had to do everything in store with her. Contradicting. I put my items back and left. Manager needs to go.
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December 2021 by Robert E.
The staff is knowledgeable with the merchandise. I was naive in looking for running apparel for my daughter. Wish there were more stores.
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July 2021 by Alexis Juravic
They are very accommodating and have great pieces of athletic and athleisure.
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June 2021 by Marcella D
Love this store for so many reasons. Clothes are great with inclusive sizing. Staff is friendly and helpful. Prices are reasonable, especially when on sale! I went to the store across fromt Athleta--wont mention which one-- and was the exact opposite experience. Athleta customer for life.
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May 2021 by Kay M.
I did not have the experience that many others have described. Due to COVID all of my shopping has been online. Not easy when shopping for bathing suits or fitted workout clothes. So I had to make a few returns and exchanges in person. I was a little nervous about having to do this based on the reviews I'd read about bad service and attitude and I hate confrontations. But as soon as I walked in with my package under my arm, I was greeted with a smile and a "I can help you here if you have a return!" No issues. Transaction handled. AND an apology that things didn't work out because she knows how difficult it is to shop in our new reality. So sweet and friendly! I only dropped a star because prices seem a bit high. But their sales are decent and I like their style.
