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March 2024 by Jennifer McKenzie
Heather, my service rep, was awesome. She is attentive and makes sure I am getting all the accurate information I need about my car.
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March 2024 by Bryan Laughlin
Rajender did a great job of explaining the needed services on top of my oil chnge.
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March 2024 by DENNIS HOLLAND
Came in for my 180K service, very extensive & expensive, but I keep the maintenance up ony outback. Cody is my service advisor, top- notch, offered me a loaner, kept me updated on status and my car runs like new. I travel 45 miles to this dealership for servicing because I get honest servicing with parts & fluids designed for my car. From arrival until you leave you are made to feel important and treated with respect. Loyal customer.
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March 2024 by Dirt Rider
I recently purchased a 2014 Crosstrek XV from AutoNation Subaru in Roseville. My contact at the dealership was Cory and he was amazingly patient with ( all) my questions and concerns. I live 90 miles away and Cory was accommodating to my schedule and took photos of the car for me, and sent them to my phone during my workday. I had a great experience with everyone at AutoNation Subaru… The process was quick ( think the test drive was the longest part!) and I was very happy… very personable professionals there… from sales, to finance and everyone else I spoke with… it’s worth the email and drive… and also a shout out to Mike in Service who promptly returned my voicemail about the service history of my car and his explanations of the devices and recommendations. Great experience and I will definitely recommend them to anyone looking for a new / pre owned Subaru.
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March 2024 by mike ryan
They have a great selection of cars, I bought a Subaru crosstrek and have been very happy with the car and very happy with the folks that work there.
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March 2024 by John Harvey
Good buying experience, fair price, friendly staff willing to go our of their way to help after soon.
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March 2024 by Cheyenne Meuser
I’m really grateful for Subaru. Corey helped me get my first brand new car and I anm in love with my Crosstrek! Every time I go in for a check up, Cody brings me a lot of knowledge. I love that they send you videos of your cars health while working on it. This is a great place.
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March 2024 by juan romero
Smooth
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March 2024 by Gavan Duffy
Very nice when you come in the door to look at cars. They treated us nice until we got the car and for a while afterwards. They convinced us the warranty was the best thing to get at the time after long discussions. NEVER AGAIN!! We forked out a few thousand on that warranty, will never do it again. There is always a catch to these warrantys. Don't ever get a warranty with them. You'll end up paying thousands but when something goes wrong, it's not worth the paper it's written in. And there is always a catch. Learned our lesson. The guy we bought it from told us Subaru customers tend to stick with Subaru. We're probably never going to go with Subaru again due to this service.1 is too kind for this Shower. Never again. We'll never do business with this crowd ever again.
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March 2024 by Madeline Van Cleave
The first time I went here I had a great experience, but this last time I went it could have gone better. I dropped off my car at 12:30 for simple things like an oil change and tire rotation. The technician sent me a video of my car and said it needed a new battery at 1:23. I proceeded to try to call the service advisor multiple times to get more information on the battery, as I just dropped off my car, but I wasn’t getting a response. I finally went back to the dealership and it was 3pm. I just decided to talk to the manager as my service advisor still was busy. The manager was nice and made things right, but I was still overall displeased that I was left in the dark about my vehicle.
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March 2024 by Sokha Evans
The team at Roseville Subaru was very knowledgeable, kind and welcoming. Our salesman Zen was extremely helpful in answering all of our questions for the car we were interested in. After we purchased the car, he followed up a couple of weeks after to make sure everything was well with the car. We were very happy with the service we received and would buy future vehicles at this location again.
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March 2024 by Ryley Gallagher
Picked up a new Forester from the Subaru dealership in Roseville, cannot say enough good things about these folks! Zen was professional, accommodating, and very friendly, he went out of his way to make sure I was happy with my purchase! The gentleman that handled the finance aspect, Bradley, was also fantastic, they both helped me get a great deal on my favorite new Forester, and I would hands down recommend this place for anyone looking to get a new vehicle!
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March 2024 by Steve B
My service rep was easy to talk to. She provided advice for additional needed service options beyond the standard 6 months service, and stayed in touch during the actual service. In addition to the mechanical service, the car was washed and the interior was cleaned. I’m happy with the results.
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March 2024 by Marianne Iniguez
Excellent service as always. Appointment time as scheduled. Great customer service. We love the detailed video they send showing the service that was done on our Subaru
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March 2024 by Susan Bergesen
Servicing at the Subaru Dealer at the Roseville AutoNation site is always a pleasure. Our service rep, Cody Pickinpaugh, is very friendly and efficient. If the service needs will require a long time, Subaru Roseville provides Uber service to local restaurants making the waiting time pleasant. The entire experience is top notch!!