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March 2024 by Haron
I handed over my mustang today, when I picked it up it stank of cannabis and it was beaten up. I have a video that shows how my friend and I were filming all the damage in the parking lot of their company and discussing that the car smelled like cannabis. I also told this to the manager who gave me the car, in addition, the car had half a tank of fuel. Everything is on video. When I picked up the car they told me that everything was fine. When I gave the car back on 3/18/2024 there was another manager and he said that the system did not indicate the half of the fuel tank and the smell of cannabis. Moreover, he charged me for 2 days of rent, supposedly this is indicated in the system. On 3/18/2024 there was a very angry and rude manager who discouraged all desire to use the services of Avis. Disgusting person, if you treat people this way, don’t work in a field that involves communication. Don't torture yourself or other people who have bad experiences after meeting you.
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March 2024 by R dC
Awesome customer service! Very kind and honest. Thank you Kyle!> Rossielle DC
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February 2024 by Tab Lett
Conveniently located close to my mechanic. Friendly staff.
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February 2024 by Robert
Saeed is a professional and so so easy to work with. I highly recommend this place.
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February 2024 by Scott Marker
The car was in excellent condition. The rental experience was quick and efficient. Will use them in the future.
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January 2024 by Daniel Terry
Kule and Nathan were incredibly helpful and handled my reservation quickly. It was last minute and they accommodated my needs and then some. Great service, clean and new vehicle as well. Will come here and here only for my future rental needs.
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January 2024 by denny stearns
Cars are new, clean and as preferred, check in check out is easy peasy
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January 2024 by Irwan Rachman
The lady so helpful (too bad i forgot her name)
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January 2024 by Robert Burgess
Great car KIA SUV got us through a few snow storms. 3000 miles and comfortable
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December 2023 by Beth Luera
So easy and effortless! I would definitely use Avis Car Rental again. The staff was friendly and efficient.
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December 2023 by a leslie
Needed to extend my car rental called an received the most horrible customer service I've ever experienced. Someone needs to listen to how they speak to customer's over the phone. Simply won't go back there better car rentals in the area
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December 2023 by jay anders
My preferred car rental company in town hands down. Sometimes it can take awhile when they get busy but the service is always solid.
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October 2023 by Karen Miller
Paid in full for my business trip over the phone, making sure they do have cars available. Traveling out of state, arrived on time with suitcases and paid for rental. They had no cars available and location employees have recommended me to call 5 other locations near by, no cars were available. Unbelievable how service of any business went down after the COVID. I had to pay for hotel, meals, groceries, and changing all travel plans. I will definitely report a complaint.
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October 2023 by Amber Mcconnell
Great customer service. Always pleasant & helpful. Definitely going to come back for our rental needs. 10 out of 10. Thank you.
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October 2023 by Larry Martinez
This place was a joke! The truck they gave me had a damaged windshield! They didn't bother to do a walk around with it prior to giving the truck! That was a month ago. Now I wake up this morning and there's a $486.90 debit from my bank! A month later there hiting me for there mistakes? I'll be seeking a attorney for this! THEIR CROOKS!
