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April 2024 by Constantine Bruce
My wife had been cashing her checks here for years and they refused her today. The lady Manager is the worst! Don't ever come to this location! If I could give 0 stars I would.
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November 2023 by IONUT Dumitru
Very unhappy with the service I had to wait over 1 hour so I could open a checking account but still haven’t been seen not punctual
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August 2023 by Cheyanne S.
I had a issue with Bank of America from a check I received from my business. They proceeded to shut down my account that same day. I finally went in ( I run three offices ) and finally was able to get a appt during a time that works best between all businesses. Miriam proceeded to tell me there's nothing she can do after calling them and them saying "no" she couldn't give me a reasoning And when I asked what I should do because I'm trying to keep personal and business and one place (less time for me) and she proceeded to tell me "go to a small bank maybe I don't know". So I went right over to chase got a appt and got my account up and running again. Negative stars at this place. I've been banking here personally for way too long. Go to chase down the street 1,000 times better.
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July 2023 by Karen Loop Palladino
Above and beyond assistance.
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May 2023 by Erica Higley
Atm is NOT open 24 hours. It's open only when the store is open which is not on the weekends.
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April 2023 by Anna Kharchenco
Maryam shi is the best of the best?
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December 2022 by Olexandr Gromov
Maryam is awesome specialist. She made everything for help me. Extremal cool professional
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December 2022 by Ankit Mahida
These guys are great. Michael & Murrey helped me completely and closed my all concerns within one meeting. Both had helped post office hours to close the issue. Thank you guys
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November 2022 by Mike Eldred
They removed the night deposit option so I'm required go in to the branch during their ridiculous hours of 10-4. That is a 30+ minute visit for a simple deposit. I've been a BofA customer for 30 years, but I must take my business elsewhere.
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November 2022 by Miya M.
The worst waiting times (20-40 min to get to the counter) and tellers. The tellers are rude and make many mistakes, can't add and count cash slower and worse than a 5year old. Wow is all I can say. It feels like 1990 in there.
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September 2022 by Mark M.
This bank of America is really a bad place to bank at, doesn't matter which location I go to they all have attitude problems. Anytime I go here it's a long wait. Why is this happening with bank of America only. One star is more then enough... This place is not recommend it by me.
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September 2022 by Matthew Wheeler
The atm that is separated from the bank closes at the same time (4:00pm) no clue why, but it’s extremely frustrating. I tried to visit this at AT 4pm and it’s already locked, a couple other people were out here too frustrated… also this specific branch always has a huge line and issues. Probably switching banks cause of poor service
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September 2022 by Lizzy Heberling
I came here to get a house for a deposit on a house. Next thing I know we were talking to a mortgage person. We already had a perfectly fine mortgage company already working with us. We PROMISED us the close date would remain the same and we would get a lower rate. We left the other mortgage company. As soon as we di that. BOA told us there was no way they would actually close on time. Left them immediately. Luckily our original mortgage people took us back and we closed on time. BoA almost cost me my house.
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September 2022 by Wesley
Had to come here to cash a check on my lunch break, which happened to coincide with all of their teller's lunch breaks. Ended up waiting more than thirty minutes in line while one (slow) teller struggled to cut the line down which had extended to the entrance. The manager was more concerned with working reception and talking with a mother and son about opening a student checking account than she was with running a second teller's booth. Several people left the line frustrated and returned to their cars.
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September 2022 by Wyatt Coats
Michael was extremely helpful setting up my appointment and explained all my options clearly and effectively. In my brief time in the building he was extremely helpful and polite to everyone and handled a high stress situation very well.