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November 2023 by IONUT Dumitru
Very unhappy with the service I had to wait over 1 hour so I could open a checking account but still haven’t been seen not punctual
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February 2023 by Anna Kharchenco
Maryam shi is the best of the best?
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November 2022 by Olexandr Gromov
Maryam is awesome specialist. She made everything for help me. Extremal cool professional
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November 2022 by Miya M.
The worst waiting times (20-40 min to get to the counter) and tellers. The tellers are rude and make many mistakes, can't add and count cash slower and worse than a 5year old. Wow is all I can say. It feels like 1990 in there.
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November 2022 by Mike Eldred
They removed the night deposit option so I'm required go in to the branch during their ridiculous hours of 10-4. That is a 30+ minute visit for a simple deposit. I've been a BofA customer for 30 years, but I must take my business elsewhere.
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September 2022 by Mark M.
This bank of America is really a bad place to bank at, doesn't matter which location I go to they all have attitude problems. Anytime I go here it's a long wait. Why is this happening with bank of America only. One star is more then enough... This place is not recommend it by me.
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August 2022 by Matthew Wheeler
The atm that is separated from the bank closes at the same time (4:00pm) no clue why, but it’s extremely frustrating. I tried to visit this at AT 4pm and it’s already locked, a couple other people were out here too frustrated… also this specific branch always has a huge line and issues. Probably switching banks cause of poor service
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June 2022 by Wesley
Had to come here to cash a check on my lunch break, which happened to coincide with all of their teller's lunch breaks. Ended up waiting more than thirty minutes in line while one (slow) teller struggled to cut the line down which had extended to the entrance. The manager was more concerned with working reception and talking with a mother and son about opening a student checking account than she was with running a second teller's booth. Several people left the line frustrated and returned to their cars.
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May 2022 by Jaspreet R.
So unhelpful. Totally disappointed with this branch.I give one star because without that they don't let me submit review. I m Bank of America s long time customer. But after today no more.
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May 2022 by Wyatt Coats
Michael was extremely helpful setting up my appointment and explained all my options clearly and effectively. In my brief time in the building he was extremely helpful and polite to everyone and handled a high stress situation very well.
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April 2022 by Martina K.
This bank is really ridiculous. Only one person working and one guy and I guess blond women/ manager, just standing around and doing nothing. If you go help your only teller you have, line will be instead 1 hour only 30 min. But no" she is manager and will not work"
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April 2022 by Gordon H.
No help, it has been months if no help and not getting better. The manager runs around with an iPad in his hand asking to help and really does nothing at all. One poor person as a teller with four open bays. The attitude of the manager stinks as well. After 35 years I'm leaving Bank of America. Have a great credit Union I'm just started with.
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March 2022 by Dave V.
Bank of America puts its customers and frontline employees last. Our little local branch (Woodcreek & Blue Oaks) is closed because they can't find and keep employees. I have to drive three miles to another small branch (Foothill & Baseline). AP Giannini must be rolling over in his grave.
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March 2022 by Giant C.
4pm closure at this location. Aren't banking hours until 5pm? Never more than one teller at a time and often a long wait. This BOFA sucks.
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March 2022 by Lizzy Heberling
I came here to get a house for a deposit on a house. Next thing I know we were talking to a mortgage person. We already had a perfectly fine mortgage company already working with us. We PROMISED us the close date would remain the same and we would get a lower rate. We left the other mortgage company. As soon as we di that. BOA told us there was no way they would actually close on time. Left them immediately. Luckily our original mortgage people took us back and we closed on time. BoA almost cost me my house.
