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October 2023 by Shannon Wright
My husband and I went in and were extremely impressed with the product knowledge and service. Patty was a delight to be around and I enjoyed telling her our story. Chris was highly professional and knew a lot about my husband’s ring.Skip the corporate jewelers and go directly to Ben Bridges Jewelry.
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October 2023 by Andrew Wright
After going to Zales to resize my wedding band after ten years, they were unable to help. My wife and I went into Ben Bridges, and their product knowledge was exceptional. Patty and Chris helped me get my Triton ring resized for just the shipping cost. Thank you so much!
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September 2023 by Rafael Mccloud
Beautiful selection with amazing sales people,Specifically Patty McGarey, ask for her when coming in, very knowledgeable in the stones and diamond history with meanings behind them. Sweet woman with over 15+ years of experience and very professional with how she treats you, not just what she does. From one sales person to another good job :)
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September 2023 by Chris Rodriguez
Very bad experience with battery replacement and general watch maintenance.It took about a month and a half to get two watches back from a battery replacement. A third one was dropped off for general maintenance and it's now in its third month in limbo. On all three, we had to call every 3-4 weeks to get an update.I heard back about a month ago that everything was fine (on the watch that was sent in for maintenance) and to expect a call when it was ready for pick up. No update came in. Today the store rep said they would try to get an email out on Monday and they would call back soon.At this point I'm just hoping they didn't damage my watch and that I will get it back some day.Update from store response on 9/11/23:Thank you for the response. Hopefully I will have a similar timely update on my watch.To clarify, the store representative gave a 4-6 week period for the watch maintenance and 2-4 weeks for the battery replacement at drop off. If the expected time for servicing given was not accurate they had multiple occasions to inform us (the times we called to follow up and when we picked up two watches). I would have not left the watch if I had been told it was a 12 week period and instead would have looked for another service location.
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September 2023 by J. H.
I received excellent service at Ben Bridge when I took my ring to be resized. They were eventually not able to resize my silver ring that was plated gold, but fixed it up so I could wear it as I searched for another company. I’ve been told Arden Jewelers can resize plated rings.
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September 2023 by Paul R.
One of if not the best watch stores in the Sacramento area. The customer service is top notch and I will most definitely be back when I get another itch for a new watch.
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May 2023 by Katie Black
My fiancé and I went to Ben Bridge Jeweler looking for a wedding band this past weekend. Vanessa was the sales associate who was incredible. We were immediately acknowledged when we walked in, and Vanessa was so patient while my fiancé took some time narrowing down his choice. She was informative, kind, helpful and the price was perfect. Even though I didn’t get my engagement ring there, she gave me a bottle of jewelry cleaner for free, and said I could drop by anytime and they would also clean my ring for free. The next time I am in the market for fine jewelry I absolutely will go to Ben Bridge first!
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April 2023 by Dave Gill
Very nice watch selection. June is a consummate professional, giving top notch education and service.
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March 2023 by Rose Tucci
Their website is wrong for the hours. They close at 8pm on Tuesdays. I'll update the stars once they've adjusted their website. In future, I will have to call any store to be 100% certain of hours; super frustrating especially because it was a 30min drive from where I'm vacationing.Review edit: as of today 3/24/23 they haven't updated the store hours on their website. Anyhow, I went yesterday and had fabulous service per usual. I get my engagement ring checked and cleaned. They kindly also clean my wedding band which I bought at Zales. Super friendly staff that gave both me & my MIL a free bottle of jewelry cleaner.
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March 2023 by Christian Lamas
Christian and all the other associates were amazing and helpful in finding me the right watch! They were very professional as well as guiding in showing me the mechanics after my purchase! Highly recommend and will be coming back!
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February 2023 by Matthew Neves
I had a great experience here. I was prepared and knew exactly what I wanted beforehand. June, who helped with my purchase, was not overly pushy or aggressive in trying to upsell me something else. She was very kind and thoughtful. She was also very knowledgeable and this helped for my transaction to be fast & smooth. Thanks again.
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February 2023 by Ava Savella
Ben Bridge has been my go-to place to buy jewelry for years. Vanessa has sold us many pieces. She's wonderful, no pressure and has extensive knowledge about all the pieces. If you're looking for someone to help you with purchasing a beautiful piece, watch or jewelry, she's the best!!!!!
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December 2022 by Dan Boutwell
Great experience even during the busy holiday season. Employee on duty, Daniel, listened to what I was looking for and in what price range. We found great options quickly, and even some additional pieces to match. Great staff, great jewelry pieces for a wide variety of price points.
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December 2022 by francois marcus
Eddie was awesome and very patient with me. Great and genuine customer service. Not pushy at all. Would come back for sure!
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December 2022 by Jennifer Hernandez
Great customer service. Listened to what we wanted and knowledgeable. June and Daniel did a great job helping us.
