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March 2024 by Jenna Charnley
Caliber exceeded my expectations with great service from start to finish. Their transparent communication, expert repairs, and attention to detail left my car looking brand new. Highly recommend!
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March 2024 by Linda Freeling
The Staff was very helpful and friendly!Thank you Stephen
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March 2024 by Elisabeth Wong
Very impressed with the repairs from Caliber Collision! Sterling was a rockstar and super professional, and Steve kept us fully informed every step of the way regarding changes, what to expect, timing, etc. Best part was our car was ready before we expected and the team did an excellent job. Thank you!
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March 2024 by Heather Konz
Amazing customer service!
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March 2024 by Becky Connolly
Always friendly.
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March 2024 by Bob c
Fixed my truck 10/10
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March 2024 by leticia Gaona
Terrible service, you take your car to have one thing fixed and they break it 10 times and they are not responsible and there is a girl who is totally crazy and grabs a business card and said that because she grabbed the card that she was thinking of reporting it screaming like crazy and I don't know how many things he said to me, it made me crazy, I didn't even know how to respond, I decided to leave the office. I tried to send an email to themanagement but it couldn't be sent. I wish she could talk to someone. What happened was terrible. The girl almost wanted to hit me. I don't know if she was under the influence of some drug.I do not recommend at all that you go to these workshops, avoid it if you do not want to have problems.Terrible service, you take your car to have something fixed and they break it 10 times and they don't take responsibility and there is a girl who is totally crazy. I grabbed a business card and she asked me, very upset, angry and yelling why she grabbed the card that I If I was thinking of reporting her screaming like crazy and I don't know how many things she said to me, I was scared, I didn't even know how to respond, I decided to leave the office. I tried to send an email to the email address on the presentation card but it could not be sent. I wish I could talk to someone. What happened was terrible. The girl almost wanted to hit me. I don't know if he was under the influence of any drugs.I do not recommend that you go to these workshops at all, avoid it if you do not want to have problems.
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March 2024 by Joe R
This is the second time I’ve done business with this specific Caliber Collision location (Roseville Galleria Blvd location) and I could not be happier. From the moment I walked in the door, the customer service was spectacular. I was checked in quickly, my service advisor (Sterling) went over the details of the repair with me, and made sure all of my questions were answered. When they discovered I had left some items in the bed of my truck, they went out of their way to try and get those items to me while my truck was being repaired, offering to have them delivered to my home. I was kept in the loop on the status of my truck every step of the way, with regular updates. After the initial inspection, I was told to expect my truck to be finished by Feb 29th (a little over one week from drop off). I got a call on Feb 26th letting me know my truck was done and ready to be picked up, 3 days ahead of schedule. When I arrived to get my truck, Sterling met me at the counter and walked me out to inspect the work. My truck looked the best it’s looked in years. The only problem I have is that now the side of my truck that got sideswiped looks brand new, while the other side looks like the 15 year old vehicle it is. They did outstanding work. Every part that had to be stripped off for the repair was put back as it should be. Heck, the doors even open and close nicer/cleaner than they did before the accident. Sterling was a top-notch customer service agent! If you need to have any repairs or repainting done on your vehicle, I can whole-heartedly and emphatically recommend using Caliber Collision on Galleria Blvd to have the work done. And while I’m sure everyone there is great at what they do, if you want THE best in customer service, be sure to ask for Sterling. Great work y’all!!
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March 2024 by Stacie Gonzalez
Sterling and Staff were friendly and professional from start to finish
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March 2024 by Ірина Херло
I am very satisfied with the Caliber Collision service. The car was repaired perfectly. Stephen Sablan is a professional in his field. I am very lucky that I turned to your repair center
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March 2024 by Amber Evans
Fast a friendly service! Everyone was so nice and knowledgeable. Dave put together an estimate and my car was done that same day I dropped it off. Thank you Dave!!
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March 2024 by Savanna Cox
my paint job looks better than off the lot. Thank you to this amazing staff. Very pleased.
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March 2024 by Kayla Gwin
Amazing service!!! Brittney, Loretta, steven, sterling and really the full staff step it up and take amazing care of you every step of the way!
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March 2024 by Nathan Jackson
Sterling was outstanding 10/10
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March 2024 by Debi Pitta
Steve Houston is phenomenal at his job! Best customer service! HKeeps you informed on all the stages of the car repair