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February 2024 by Sherry B.
Great kids store, lots of selection and Carters is a good product and value. Clerks were courteous and polite
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October 2023 by lety chavez
Selection was kinda bad plus the counter lady was pretty rude didn't greet me but greeted every customer after me ...... I guess lol plus she was wearing sweats lol
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April 2023 by Qurban Ali Mohammady
The food is delicious and the customer service is excellent.
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August 2022 by Lindsay Wade
amazing sale section and the employees at the register were very nice and attentive
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August 2022 by Esther Abieyuwa Eguavoen
My go-to for babies outfits anytime, anyday ?
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June 2022 by May L.
Customer service was so blatantly rude, seemed like they were purposely giving bad service. When I walked in, no one greeted me however, all three employees turned and stared at me. I came in for a large return due to buying all wrong sizes for my nephew. I apologized and said thank you twice. Got no response from the cashier. Just horrible. Don't work in customer service if you don't like customer service
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March 2022 by Alexandria A.
The Carter's app says they have curbside available, when I arrive I don't see any parking spaces for the pick up so I call and deal with the most rudest lady and she tells me they don't have curbside pickup. She had an attitude from the start! I see a lot of reviews for this place due to bad costumer service. I love Carter's but the ladies working here have the worst attitude!!!!
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January 2022 by Leslee S.
Bad customer service. The sales associate was happy to help me with my return until she asked where is the matching diaper cover. I told her the dress didn't come with one when I purchased it. She rolled her eyes and muttered that's why the store shouldn't accept returns. I showed her that the dress was still on the original hanger but she rudely replied saying her sales associates would never forget to hang the other piece. Bewildered, I told her if she didn't believe me, then I'll just keep the dress. She raised her voice and said it was fine she'll do the return. But she proceeded to make the same snarky remark that "her" sales associates would never forget the diaper cover. She made me look like I was cheating them in front of another customer when I honestly did not see a diaper cover attached to the dress. What an ugly and unprofessional attitude. I'm sharing my story to all of my mom friends and will definitely not shop here again.
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November 2021 by Eric Hart
Great selection of baby/children clothing.
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October 2021 by Paula Hickey
Great store for cute stuff, staff was super friendly and helpful
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August 2021 by Ellen Hung
Friendly staff and good selection/sale on pajamas
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July 2021 by Sadaf N.
I walked in and the first thing 'brittney' says to me not even welcome in is can you stand outside with your dog.... I told her it's a service dog and she didn't say anything just started giving attitude and while I was paying she had the audacity to keep staring at me in a rude way. Her name tag says 10 years of service, you'd figure she'd have some good skills at this point by but she doesn't. Totally ruined my experience. Wouldn't go back bc of brittney . 0/10 experience. Definitely do not recommend
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May 2021 by Jonathan Paulson
Good selection of baby and tot clothing staff has always been polite and helpful.
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May 2021 by Senem Landrua
They charged me two times for stuff I bought and when I called them they sair there's nothing they can do about it so I had to call their call center, it took me hours to get through to the right department because everytime they would transfer the call it would take me back to the main menu, finally when I got through they said they would take care of it, it's been almost 3 weeks now and I'm still trying to get my money back, that's straight up robbery until I get my money back!!!
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April 2021 by V. M. Atamanyuk
So many selections on sale also. Loved it.
