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January 2024 by Elijah Harp
This is the worst chase I’ve ever experienced! Workers and managers are literally standing around talking and laughing kept saying over and over we’ll be right with you for over 25 minutes.
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September 2023 by Jeremy Shieh
I would like to preface that the branch itself is nice and the staff are knowledgeable. Lines are a bit long always. This review is solely due to the ATM. This ATM is always broken or not able to dispense cash. I'm talking 9 of 10 times bad. Please Chase fix this. This is not my experience with other branches!
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September 2023 by I. S.
2nd Chase bank today. Both ATMs out of order. Come on JAMIE DIMON!!! Provide the service we pay to make you rich for!
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September 2023 by Calitruckrepair
Kendra serve meshe does really great job andI give her to 10 to10
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August 2023 by Ken W.
Another shoutout to Private Client Banker James Apgar, whose outstanding service to my family made us all very satisfied with a new financial situation recently. With his personable, professional and efficient manner, he expertly explained the options he had come up with to meet our needs. Based on that evaluation and explanation, we came to an agreement that suited us all very well. In addition, he offered that we could call him directly (bypassing a list of possible Chase contact numbers) if we had any subsequent questions or concerns regarding our account. Thank you James... you certainly deserve your high ranking in the Chase system, and we will always deal with you for any future banking needs!
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May 2023 by Mister C.
Sat morning...this is the only branch open on saturdays...pretty inconvenient...So what happens? Only two tellers & the line is now 5 people deep. Chase, your service SUCKS!!
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February 2023 by K S
Went in to break bills, I have an account there and was told they didn’t have $800 in cash for me to swap out. Kind of crazy. What are these employees doing with our money??
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February 2023 by Christian M.
This is by far the worst branch !! I've been waiting for a phone call from the branch manager Michelle Poindexter , for almost 5 days. unacceptable the way she treats customers! I've called at least seven times and every time they say she's in meetings.
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January 2023 by gary Martinez
It is the worst branch I have been to so many agents and without doing anything more than 10 people in line and they still close windows the ATMs do not work waste of time
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January 2023 by Zandra U.
Long line but went by pretty quickly. They may have been changing staff for lunch but they should really have more than 2 tellers on.
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November 2022 by Lohriena Lohrie
I've banked with this branch for a few years now, since mine closed. Everyone who works here is wonderful. I just wish they had better hours. It's hard for the working person to get to the bank.
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August 2022 by Tiffany Moreno
I had a wonderful experience here with Ms Emily A. I would highly recommend working with her and so far I am off to a great start with Chase. Thank you!
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May 2022 by Don S.
This is probably the worst branch in the entire chase system. After closing the numerous locations they have a lot of business here but normally only one or two tellers. Terrible service. Meanwhile they have numerous bankers in cubicles talking on personal phone calls.
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March 2022 by Daphne R.
Yuck. Stinky hours, few personal bankers and many closed branches post Covd. I want to move over to a local credit union - but moving accounts is such a chore. Maybe this year.
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February 2022 by Nicole L.
James Apgar does it again! From the first time meeting James he has always gone above and beyond to ensure all my questions are answered and needs addressed. You can tell this is truly his passion and really will go the extra mile for you. I actually have followed him over to this bank just because I know he treats anything I need done with excellent attention to detail, and makes sure all of my action items are treated and handled with care. I have referred several of my friends and family members to chase bank and most drive out of their way just to meet with James because they know with him it will be done right the first time. He is very welcoming and always greets with a warm smile. He is personable, extroverted and has always made any transactions seamless. 6 years ago I left Wells Fargo and signed with chase because of the excellent experience James provided. I haven't even looked back because each experience is just like the first time handled and prioritized with care! Thank you so much James! You're a rockstar!!
