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βI wish I could remember the names of the staff who helped us because several of them were just amazing. Yesterday, 8/9/25, my daughter and I went into the store. She picked out several items to try on, and the staff were so helpfulβfinding the right sizes, helping us locate what she wanted, and even pairing things together.
When we got to the fitting rooms, one of the outfit zippers broke, and my daughter was so sad. We grabbed another one, but that zipper was messed up too, and she ended up in tears. The staff were incredibly kind, reassuring her it wasnβt her fault. They offered to either give us the outfit at a discount or order one online and ship it to our house. They were so apologetic and genuinely sweet about the whole situation.
They even went the extra mile to find another outfit, checked to make sure the zipper worked, and made sure my daughter left with the one she wanted most. I just have to applaud the young women working there for being so caring and patientβit really made my mom heart happy. We had such a great experience and will definitely be shopping there again. Huge thanks to the entire staff for all their helpβit was truly appreciated!β
βWe went to Nordstrom, Aerie, Hollister, PacSun, Abercrombie and Buckle last today. None of the other stores had employees ask if we needed anything at all or we couldnβt find anyone on the floor. Suzy at Buckle who I think was the store manager was AMAZING. She came up to us and asked if we needed any help, pulled sizes, introduced herself and checked on us multiple times in the fitting room. It didnβt feel like she was trying to make a sale but genuinely wanted to help! We left with 2 pairs of jeans! Definitely is someone who cares about her job. Thank you Suzy!β
βNot only are the clothes quality and at a great price point, their customer service is exceptional. A special shout out to Maddie, who provided a level of service that will bring me back again and again! I told them they're going to have to staff and stock double once Salt & Straw opens!β
βCool and comfortable clothing for travel and outdoor adventures! Also, the great sales and customer service make this a great regular shopping destination for me!β
βWe visited Tommy Bahama in The Fountains now that they closed their location in the galleria. This location was bigger with more selection. My husband fit into their XXL sizes and now in their larges since he's dropped 70 pounds. He liked their styling and fit at both sizes and I like the way he looks. He's comfortable and the clothes are machine washable which is a HUGE plus. This store loses a star because of how expensive everything is. A men's polo shirt is over $100. At least it looks good on.β
βProfessionalism abounds! Are you a Fly Fisher? Beginner or expert, this shop is run by professionals who can help you learn more about fly fishing regardless of your experience level. The Staff are helpful, friendly and knowledgeable. Also, the equipment is the best in the sport. Family owned, Orvis is the place to further your flyfishing journey. (And the clothing is all extremely high quality and beautifully stylish) Itβs always enjoyable to visit this store.β
βMy wife went into the Athleta store after surviving breast cancer and having double mastectomy, she wanted to find breast inserts. Amanda the store associate made sure she got exactly what she wanted and was so considerate as this was an emotional experience. We hope that Amanda is recognized for going above and beyond. Thank youβ
βSo Iβve been going to this Roseville Burlington since October. The LP was always nice. Well ever since an incident happened 19th of February 2025 her attitudes has changed. For about a few days now she will not welcome me in. She actually just ignores me and doesnβt speak to me. Iβve noticed her (R) saying hi welcome in to people before me or after me. We did have an issue where she thought she is a boss telling me and another lady we will never get another blanket. The new GM is going to have a new policy on certain blankets she stated. I just believe she needs to learn her job is Loss Prevention not trying to control what people buy there. She goes in back of stock room and I know whatβs happening back there. If you Burlington want the whole situation please contact me. This LP needs to be retrained or put at Walmart to be a greeter. Thanksβ
βBest ross around the region! The auburn location SUCKS and always has. This is a clean, well stocked and well staffed place. The auburn location has more LP watching on the floor than staff to help or check out. Always super long wait times and unfriendly staff. I'll drive down the hill to this location ANYTIME Before going 1 mile to the auburn store.β
βAbsolutely love Old Navy in Roseville ! Fantastic store layout, trendy fashion finds, and friendly staff. Always find great deals on quality clothing. A go-to spot for affordable style! #OldNavyrosevilleβ
βNice variety if you're a man! I am not, and the woman's selection was "lacking." Sales associates were helpful and friendly. Got my steel toed boots ... in and out in 5 minutes!β
βKaitlyn helped me and my daughter pick out a bday dress for her and she was so patient and kind! Just the best service ever! Sheβs also very beautiful and looks like a celebrity but I wonβt say who just go in there and ask for her lol thanks Kaitlyn for everything!!!β
βThis is actually the first time Iβve done a review for this store, which was because of the one assisting me, Joyce. She answered all my questions about the bag, and sent me several photos and info about the bag I wanted. In fact, all the ladies assisting at the store were very nice to me, and brought a cheerful atmosphere to the store.β
βMary, an associate in fitting rooms - provides exceptional customer service. Kind, respectful and knows her job.
Mary turned a terrible experience we had with her colleague (an older caucasian woman, who should be reviewed by management for unfair treatment of a person with a special medical condition by not allowing them to use a family fitting room) into a pleasant one while remaining professional and accommodating.
Thank you Mary.β
10AM - 9:30PM
1740 Santa Clara Dr, Roseville
Clothing Stores
βI don't usually go to Ross. The shoes section had so many cute sandals I got quite a few. I had been to this store a long time ago and the current staff seems much nicer β€οΈ. I do think it would be good if they had someone come in and super clean it but it wasn't too bad. I also found some great solar lightsβ
βMy son loves this store and shops there often. He really likes the employees he has encountered especially Dylan. Well today I went in to see if I could return a pair of pants my son purchased only a couple of months ago. The butt completely ripped. The manager (I think) told me he would do it this once and never again. He said rips like that happen from rough housing. My son is not a rough kid and they ripped while he was at a Spanish enrichment class so there was nothing crazy happening. I told him this and he smirked and shrugged asking me βwell do you watch him 24/7 to know that for sure?β His attitude was rude and condescending and I felt like he was basically accusing me of lying.
From my perspective, even if my kid was βrough housingβ, jeans shouldnβt rip after only a couple of months of wear. Jeans should be built to be durable. Especially pants sold and a clothing store marketed to skaters. He has jeans he HAS skated in and had for way longer and they didnβt rip like that.
The girl who helped me with the return was nice though and we did get our refund but I could have gone without the attitude and skepticism. Iβm not over here trying to get one over on Zumies to get free pants. I just think when you are paying the price they are, the quality should match and they should last.β
βAlex was the best worker here at Abercrombie I spent so much money but I know these clothes will be great for me and my kid to wear Alex is one of the best workers friendly helpful and I am definitely bringing my family back to but moreβ
βWent today to take advantage of the BOGO 50%. Everyone was very attentive and helpful from the fitting room to the floor to the register. Joan took the time to help us find what we were looking for and even gave tips on how to make the most of the deal. She was patient and met our needs. Thanks for a great visit !β
βI shop REGULARLY with this brand and THIS location is absolutely the best!!!!!! Everyone here is so helpful and knowledgeable on all the new styles! Thank you Chelsea, B and Mikaβ
βMaf is an amazing employee, she went above and beyond to help me at checkout and did everything she could for me, hope her boss sees this. She is a great employee, very helpful and exceptional customer service.β
βGreat customer service. Super cute clothes, some for every price point too. They have shoes.....jewelry....hair clips....under garments, even skateboards. It's my daughter's favorite storeβ
10AM - 5PM
1000 Melody Ln STE 115, Roseville
Clothing Stores
βLupe at Magnolia is amazing! We loved all the options that were available for Quince dresses. Lupe was so patient and kind. She really makes the girls feel like a Princess. Lupe is honest and hard working and does everything she can to make her customers happy and to make the girls feel amazing! I highly suggest making an appointment at Magnolia because you will get top notch service! Lupe made us feel like familia. I donβt believe any negative reviews about Lupe. Iβve personally seen her go above and beyond for her other customers!β
βSuper duper cute clothes! Was greeted at the door by a friend lady and she was so nice and helpful. She went though the shop and helped me pick of different pieces and ended up finding the dress of my dreams :)β
βShopping at the Boss store in Roseville Galleria with Rocco was an absolute pleasure and I cannot commend him enough for his outstanding service and expertise. Rocco truly embodies what it means to be a top-tier sales representative.From the moment I stepped into the store, Rocco's approach as a stylist was evident. He listened attentively to my preferences and effortlessly guided me through the collection, offering valuable insights and suggestions tailored to my style. His deep understanding of fashion trends and attention to detail made the entire shopping experience a delight.What sets Rocco apart is his exceptional customer service. He was incredibly patient, ensuring I felt comfortable and confident with my selections. His friendly demeanor and professionalism created a welcoming atmosphere, making me feel like a valued customer rather than just another sale. Rocco's passion for his work was recognizable, and his dedication to ensuring customer satisfaction was truly commendable.Rocco's product knowledge was impressive. He provided comprehensive information about the various items, including fabric, fit, and styling tips, which helped me make informed decisions about my purchases.I left the Boss store not only with fantastic additions to my wardrobe but also with a heightened appreciation for Rocco's expertise and dedication to providing exceptional service. Without a doubt, Rocco is a gem among sales representatives, and his commitment to his craft sets a benchmark for customer service in the retail industry.I highly recommend seeking out Rocco's assistance when visiting the Boss store at Roseville Galleria. His professionalism, styling prowess, and unwavering commitment to customer satisfaction will undoubtedly make your shopping experience truly memorable.β
βThe manager at this shop (I think he is the manager) is so friendly and makes your shopping experience really special. Makes you feel like the highest valued customer, I return often and look forward to his warmth each timeβ
βGreat experience! I hadnβt realized an official Leviβs store had opened up here and thought I was going to have to make the trek to SF for the full selection/experience.Both the manager and the store associate were very nice and helpful. Ended up trying on quite a few pairs/styles and walking away with two great pairs that Iβm very pleased with the sizing, fit, and style. They both also had tips about caring for the jeans and how I should expect them to relax with use.From start to finish, I couldnβt ask for a better experience. Thanks!β
βI love this store. I don't like to be bothered while I'm shopping so I don't mind that the associates are busy doing other things. When I can't find something I want they help me order it online. They are always running a sale so I don't know about $70 tank tops (comment below). I also am a cardholder so I get coupons and deals weekly. I have a couple outerwear pieces that I've had for years. They never go out of style and they are still a fantastic quality. I also find it hilarious that this lady posted about not being able to come in because she didn't have a mask on. Are you stupid? It's not discrimination if it's state-mandated. You are exactly what is wrong with this country right now.β
βHave received great customer service hereβ¦ Iβm sad to read the comments of the staff treating people of color poorly. Just the last time I was there I witnessed quite the opposite.β
βThe H&M store in Roseville Galleria is big, but I feel it needs to be remodeled soon. The store carries a lot of clothes for all ages and genders. They have a lot of accessories items in stock too. The cashiers at the checkout counter are fast. The line moves quickly. I think I saw a sign that said H&M will close for remodeling soon. I hope I will go shopping in a new store next time!β
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ββοΈβοΈβοΈβοΈβοΈWOW! Quality people & products.
I can see why theyβre the top rated clothing exchange store on Google. it was because of their Google reviews that I visited their store to shop & sell clothing. if you want to sell a lot of goodies, come around November. depending on what you have, they may be at capacity for Merch. which is good news if youβre shopping for quality on a budget! Thank you, Landon & The lady in all pink 10/4/24 - these exceptional people helped my husband & I All morning & late afternoon. Awesome people! Please give them a good review after your visit. We need to support GOOD customer service !β