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“I wish I could remember the names of the staff who helped us because several of them were just amazing. Yesterday, 8/9/25, my daughter and I went into the store. She picked out several items to try on, and the staff were so helpful—finding the right sizes, helping us locate what she wanted, and even pairing things together.
When we got to the fitting rooms, one of the outfit zippers broke, and my daughter was so sad. We grabbed another one, but that zipper was messed up too, and she ended up in tears. The staff were incredibly kind, reassuring her it wasn’t her fault. They offered to either give us the outfit at a discount or order one online and ship it to our house. They were so apologetic and genuinely sweet about the whole situation.
They even went the extra mile to find another outfit, checked to make sure the zipper worked, and made sure my daughter left with the one she wanted most. I just have to applaud the young women working there for being so caring and patient—it really made my mom heart happy. We had such a great experience and will definitely be shopping there again. Huge thanks to the entire staff for all their help—it was truly appreciated!”
“We went to Nordstrom, Aerie, Hollister, PacSun, Abercrombie and Buckle last today. None of the other stores had employees ask if we needed anything at all or we couldn’t find anyone on the floor. Suzy at Buckle who I think was the store manager was AMAZING. She came up to us and asked if we needed any help, pulled sizes, introduced herself and checked on us multiple times in the fitting room. It didn’t feel like she was trying to make a sale but genuinely wanted to help! We left with 2 pairs of jeans! Definitely is someone who cares about her job. Thank you Suzy!”
“Not only are the clothes quality and at a great price point, their customer service is exceptional. A special shout out to Maddie, who provided a level of service that will bring me back again and again! I told them they're going to have to staff and stock double once Salt & Straw opens!”
“Cool and comfortable clothing for travel and outdoor adventures! Also, the great sales and customer service make this a great regular shopping destination for me!”
“I just love the Tommy Bahama line of men's summer shorts and shirts for Men and the winter pants and shirts my summer outfits are 1outfit every two days 12outfits month to 72 outfits for 6 months summer clothing personal belongings same for winter clothing outfits and with the Tommy Bahama made clothing I am good with for years to come best thing can pass them to family trade or resale without lossing the cost of dollars purchase Good brand and if you treat them like your fine welled woman you find very very little wear and tear use of”
“Professionalism abounds! Are you a Fly Fisher? Beginner or expert, this shop is run by professionals who can help you learn more about fly fishing regardless of your experience level. The Staff are helpful, friendly and knowledgeable. Also, the equipment is the best in the sport. Family owned, Orvis is the place to further your flyfishing journey. (And the clothing is all extremely high quality and beautifully stylish) It’s always enjoyable to visit this store.”
10AM - 7PM
1000 Melody Ln STE 115, Roseville
Clothing Stores
“We’ve rented 2 separate tuxedos on 2 separate occasions with Lupe. Both times she exceeded expectations with a customer service. We had to FaceTime my son and get measurements from him and Lupe did a wonderful job figuring out what he needed. She recommended the type of tux which was a Michael Kors one with cooling technology since we were going to be in Italy and it was humid. She got us the tuxes early and took care of everything after we got back, she even gave us extra clips to go over the buttons, just in case some were lost! Lupe has a great sense of humor and is lovely to talk with also. All of those dresses and crowns in her store are beautifully kept up and taken care. Any time we need a tux, we will always go to Lupe!”
“So I’ve been going to this Roseville Burlington since October. The LP was always nice. Well ever since an incident happened 19th of February 2025 her attitudes has changed. For about a few days now she will not welcome me in. She actually just ignores me and doesn’t speak to me. I’ve noticed her (R) saying hi welcome in to people before me or after me. We did have an issue where she thought she is a boss telling me and another lady we will never get another blanket. The new GM is going to have a new policy on certain blankets she stated. I just believe she needs to learn her job is Loss Prevention not trying to control what people buy there. She goes in back of stock room and I know what’s happening back there. If you Burlington want the whole situation please contact me. This LP needs to be retrained or put at Walmart to be a greeter. Thanks”
“Best ross around the region! The auburn location SUCKS and always has. This is a clean, well stocked and well staffed place. The auburn location has more LP watching on the floor than staff to help or check out. Always super long wait times and unfriendly staff. I'll drive down the hill to this location ANYTIME Before going 1 mile to the auburn store.”
“My wife went into the Athleta store after surviving breast cancer and having double mastectomy, she wanted to find breast inserts. Amanda the store associate made sure she got exactly what she wanted and was so considerate as this was an emotional experience. We hope that Amanda is recognized for going above and beyond. Thank you”
“Absolutely love Old Navy in Roseville ! Fantastic store layout, trendy fashion finds, and friendly staff. Always find great deals on quality clothing. A go-to spot for affordable style! #OldNavyroseville”
“Nice variety if you're a man! I am not, and the woman's selection was "lacking." Sales associates were helpful and friendly. Got my steel toed boots ... in and out in 5 minutes!”
“Kaitlyn helped me and my daughter pick out a bday dress for her and she was so patient and kind! Just the best service ever! She’s also very beautiful and looks like a celebrity but I won’t say who just go in there and ask for her lol thanks Kaitlyn for everything!!!”
“Mary, an associate in fitting rooms - provides exceptional customer service. Kind, respectful and knows her job.
Mary turned a terrible experience we had with her colleague (an older caucasian woman, who should be reviewed by management for unfair treatment of a person with a special medical condition by not allowing them to use a family fitting room) into a pleasant one while remaining professional and accommodating.
Thank you Mary.”
“I had an outstanding experience at the Levi’s store thanks to Zach. He went above and beyond to be genuinely helpful and incredibly informative, taking the time to answer all of my questions and make sure I found exactly what I was looking for. His product knowledge, patience, and friendly attitude made the entire experience easy and enjoyable. It’s rare to find someone so attentive without being pushy, and Zach truly exemplifies excellent customer service. Levi’s is lucky to have him on their team”
“It’s always a great experience at Saint Laurent (Roseville), thanks to the exceptional service from Scarlet and all of the staff. They’re welcoming, friendly, knowledgeable, and go above and beyond to make each visit enjoyable.”
“I don't usually go to Ross. The shoes section had so many cute sandals I got quite a few. I had been to this store a long time ago and the current staff seems much nicer ❤️. I do think it would be good if they had someone come in and super clean it but it wasn't too bad. I also found some great solar lights”
“My son loves this store and shops there often. He really likes the employees he has encountered especially Dylan. Well today I went in to see if I could return a pair of pants my son purchased only a couple of months ago. The butt completely ripped. The manager (I think) told me he would do it this once and never again. He said rips like that happen from rough housing. My son is not a rough kid and they ripped while he was at a Spanish enrichment class so there was nothing crazy happening. I told him this and he smirked and shrugged asking me “well do you watch him 24/7 to know that for sure?” His attitude was rude and condescending and I felt like he was basically accusing me of lying.
From my perspective, even if my kid was “rough housing”, jeans shouldn’t rip after only a couple of months of wear. Jeans should be built to be durable. Especially pants sold and a clothing store marketed to skaters. He has jeans he HAS skated in and had for way longer and they didn’t rip like that.
The girl who helped me with the return was nice though and we did get our refund but I could have gone without the attitude and skepticism. I’m not over here trying to get one over on Zumies to get free pants. I just think when you are paying the price they are, the quality should match and they should last.”
“Alex was the best worker here at Abercrombie I spent so much money but I know these clothes will be great for me and my kid to wear Alex is one of the best workers friendly helpful and I am definitely bringing my family back to but more”
“Went today to take advantage of the BOGO 50%. Everyone was very attentive and helpful from the fitting room to the floor to the register. Joan took the time to help us find what we were looking for and even gave tips on how to make the most of the deal. She was patient and met our needs. Thanks for a great visit !”
“I shop REGULARLY with this brand and THIS location is absolutely the best!!!!!! Everyone here is so helpful and knowledgeable on all the new styles! Thank you Chelsea, B and Mika”
“Maf is an amazing employee, she went above and beyond to help me at checkout and did everything she could for me, hope her boss sees this. She is a great employee, very helpful and exceptional customer service.”
“Great customer service. Super cute clothes, some for every price point too. They have shoes.....jewelry....hair clips....under garments, even skateboards. It's my daughter's favorite store”
“Shopping at the Boss store in Roseville Galleria with Rocco was an absolute pleasure and I cannot commend him enough for his outstanding service and expertise. Rocco truly embodies what it means to be a top-tier sales representative.From the moment I stepped into the store, Rocco's approach as a stylist was evident. He listened attentively to my preferences and effortlessly guided me through the collection, offering valuable insights and suggestions tailored to my style. His deep understanding of fashion trends and attention to detail made the entire shopping experience a delight.What sets Rocco apart is his exceptional customer service. He was incredibly patient, ensuring I felt comfortable and confident with my selections. His friendly demeanor and professionalism created a welcoming atmosphere, making me feel like a valued customer rather than just another sale. Rocco's passion for his work was recognizable, and his dedication to ensuring customer satisfaction was truly commendable.Rocco's product knowledge was impressive. He provided comprehensive information about the various items, including fabric, fit, and styling tips, which helped me make informed decisions about my purchases.I left the Boss store not only with fantastic additions to my wardrobe but also with a heightened appreciation for Rocco's expertise and dedication to providing exceptional service. Without a doubt, Rocco is a gem among sales representatives, and his commitment to his craft sets a benchmark for customer service in the retail industry.I highly recommend seeking out Rocco's assistance when visiting the Boss store at Roseville Galleria. His professionalism, styling prowess, and unwavering commitment to customer satisfaction will undoubtedly make your shopping experience truly memorable.”
“The manager at this shop (I think he is the manager) is so friendly and makes your shopping experience really special. Makes you feel like the highest valued customer, I return often and look forward to his warmth each time”
“I love this store. I don't like to be bothered while I'm shopping so I don't mind that the associates are busy doing other things. When I can't find something I want they help me order it online. They are always running a sale so I don't know about $70 tank tops (comment below). I also am a cardholder so I get coupons and deals weekly. I have a couple outerwear pieces that I've had for years. They never go out of style and they are still a fantastic quality. I also find it hilarious that this lady posted about not being able to come in because she didn't have a mask on. Are you stupid? It's not discrimination if it's state-mandated. You are exactly what is wrong with this country right now.”
“I had a great shopping experience! I bought a dress, earrings, and shaper briefs. Lisa and Gao were extremely helpful to work with. I’d come back not only for the cute dresses but the customer service that they provided! Im actually looking forward to another event so I can have an excuse to buy more things here.”
“The H&M store in Roseville Galleria is big, but I feel it needs to be remodeled soon. The store carries a lot of clothes for all ages and genders. They have a lot of accessories items in stock too. The cashiers at the checkout counter are fast. The line moves quickly. I think I saw a sign that said H&M will close for remodeling soon. I hope I will go shopping in a new store next time!”
“Have received great customer service here… I’m sad to read the comments of the staff treating people of color poorly. Just the last time I was there I witnessed quite the opposite.”
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“My daughter and her friends went to this thrift store, and there were so many expensive clothes like brandy,Lululemon, Zara, etc. AND THEY WERE ALL SOLD FOR AROUND 10-20 DOLLARS!! She got 6 items of clothing for 68 dollars, and if we went to the actual stores, it would have been 6 items of clothing for 300 dollars! Im definitely coming back here for the rest of my daughters shopping spree days!! Would 100% recommend”