-
March 2024 by Michael C.
Tell if this makes sense-I order solar lights online and the day they are supposed to arrive I just so happen to be inside the store for another item and I noticed they had same solar lights for $8 less,so At cashier I explained situation to try and get an adjustment and the guy referred me to customer service.Surprisingly there was no line and a lady asked if she could help and I explained I was trying to get price adjustment and she said you have to call online department because it's a different entity and she confirmed with another lady standing next to her,so I give home and call online department and guy on phone says online was more because of shipping cost although my order shows no shipping cost and I say well I guess I can return solar lights at store so I go back to store and now there's a long line at customer service and I get to front and theres a new customer service rep and same supervisor their and explained I just want adjustment of $8 dollars or I'll return or rebuy and supervisor Miranda said I have to return and rebuy so I return and go back into store to rebuy all for $8.Don't know how that can be customer service.It is a customer disservice and a lack of common sense.I like value at Costco,but these shenanigans make me not want to renew membership.It gets old that you buy something and then have to jump through hoops to get a price adjustment
-
March 2024 by Wayne G.
I just got gas and for CA we're told it's cheap. We'll get used to it eventually. The store is a nice one.
-
March 2024 by Anna A.
Trash crunching machine not gated near the back so kids or adults can access and really be in some serious trouble. Fridge area out of garlic completely and no public access during 5:30 pm rush time on a Sunday. Cashier did not tell us where to for the game console purchase. Customer service representative was poor and didnt know why we were there with a receipt. She looked confused. Many people at Costco. We're having sad conversations and they were talking about their personal life out loud not working and cussing alot. Very poorly managed costco. Food courts closed for remodel as well. All terrible!
-
February 2024 by Jo A.
I shop at this one because it's convenient but will be going to the Loomis one When it opens, and hopefully the trash doesn't follow. I find every employee I've ever dealt with very nice and helpful, but it's just so overcrowded and most of the men that shop there are MCPs they have no regard for you and just run their carts into you or try to cut you off. And today was so gross. I was looking at one of the end caps and I heard somebody sneezing and I thought it was a customer and I looked back and it was one of those people that was going to do the food carts for samples look like she was waiting for the other lady to leave and she was sneezing All over the shelves of food I think it was close to the bread area. Those people are contracted out because my friend did it in Oklahoma But maybe they better look at hiring another company that takes a better look at who they're hiring. I will never take another sample again. PS also had a great experience With a delivery from them for a washer and dryer. And Mika was very nice that helped us.
-
February 2024 by Olek Park
Costco's signage by the door about bringing pets inside the warehouse is useless if staff are not implementing them. Scan and go app might help the mile-long lines at the counter.
-
February 2024 by Lisa W.
Very well stocked with low prices on name brands. Checkout is fast and staff are friendly. Vaccinations by the pharmacist are easy to schedule and are professional.
-
February 2024 by Glenn Thompson
I could spend an entire paycheck/day there.
-
February 2024 by Shahriar Alam
I never thought we need to review Costco!! Buy in bulk, save in bulk and eat in bulk.
-
February 2024 by Balbir Bains
Great place for many things, but it gets way too busy inside and outside
-
February 2024 by leticia Gaona
What a pity, whoever is at the entrance supervising told me to go one way while the other went and caught up with me to tell me to go the other way, just go back because I forgot to buy something, he treated me like a thief.What a pity whoever is supervising at the entrance told me to go on one side while the other went and caught up with me to tell me that on the other, just go back because I forgot to buy something, he treated me like a thief.
-
February 2024 by shelby hazen
Has all we need
-
February 2024 by Victor Rodriguez
I was a vendor here, at first working there was chill, but after a while I started noticing a smugness with Costco staff, then some lady a customer accused me of brushing here off. One of the managers decided it was a good idea to approach me on the floor to ask about some stupid lady saying I was on my phone & I brushed her off. I was on my phone for something work related but still tho, the approach or way of handling this was done to make me feel humiliated. It didn't work, I then confronted the manager after he ran off to his office to let him know his managements skills suck. I write this because big companies like this have to much power & control. & the way they run is bad. These idiots even tried to search my things as I exited the building. They can't do that, I told them no & to leave me alone. Instead they stood there arguing with me telling me I'm Costco staff & I have to do something I don't want to do.
-
December 2023 by Lejla Pizovic
Worest posable expirance we want to do 2 separet translation becasue we want to pay half with chash and half with card we have 2 seperate cards with our pictures and id. We are members for a years and your employees harassed us and even take a picture of my membership card skip this f location
-
November 2023 by Free to be Me
I absolutely love this location. Always friendly employees and great selection. The employees here worked so extremely hard the day before thanksgiving. They rolled out pallets so quick as it flew off the shelves and the pumpkin pies were being made in batches of 100 with a quickness.
-
November 2023 by A Heart Beat
This Costco is set up a little different than what I have seen across the south. The eating area to sit and enjoy your food at the Costco is outside which is strange to me because all the ones I have seen they are right next to the place where you get your food. So, if you forget anything like napkins or silverware then you will have to go back in and get it. That makes it very inconvenient for those who have children or have difficulty in walking!!! It was very crowded but the lines did move quickly. Gas was cheaper too!!