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November 2023 by Joseph Wynn
This CVS pharmacy is inside the Target store. And the Target store sucks.
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September 2023 by Christina F.
I used this pharmacy for years and never had a problem. About 3 months ago they had a pharmacist that was absolutely amazing and now they have Diane who should not be working with customers. I called Friday on 9/8/23 and they said they could not fill my prescription until the prescription came in and I understand and everything was fine. I then called my doctor on 9/9/23 and she told me they should be able to give me a least a day's worth of medication to get me to my Monday appointment. I called and they informed me that they would not do so. I understood and left it at that. Come Monday 9/11/23 and my prescription was sent they told me some information was wrong so I called my doctor and she fixed it. I called about 5 pm on 9/11/23 and Diane answered the phone and I was just trying to make sure everything was good and that I would be able to pick up first thing Tuesday morning 9/12/23. She proceeded to not give me much information and told me "We will figure this out tomorrow " she then literally hung up on me and truly didn't care that I have been without my medication for 4 days now. This medication helps me to have a better quality of life and no it's not pain medication. I go in today 9/12/23 and all I get is a rude pharmacist who has no empathy for patients who experience extreme pain and a lot of mental illness issues and the pharmacist chose to not understand the stress she was causing me. My doctor also tried to call and Diane who chose to leave her on hold for exactly 25 minutes. What pharmacy does that to a doctors call? I asked for the corporate number and Diane walked up and said "you want to call corporate? Here's the number and now you can go elsewhere to get your prescription filled". So I then proceeded to call corporate while I was there. They asked to speak with her and she said "they have to call me on our phone". So corporate did and I was on hold while they did so. Diane even left corporate on hold. I told the gentleman from corporate (Steven) who was super helpful and insured me that the issue would be dealt with. I have been going to this pharmacy for over two years and taking the same medication I have always filled there. Ever since Diane started there about 2 to 3 months ago the quality of customer service has go down horribly. I hope they actually do something about this issue. I would not recommend going to this CVS pharmacy. Avoid at all cost.
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August 2023 by Scott D.
Do not use this pharmacy. They are dysfunctional and dishonest. I had two different doctors send in Rxs. The person at the counter said they had no record of either and assured me that the doctors must not have sent the orders. I went back to the doctor's office and listened in while the doctor's office called to find out what happened. This CVS vaguely just said they're having problems with their system and got off the phone. I confirmed that the other doctor also called in the script. So, for the last two days this place has not been taking in new scripts but just telling customers to contact their doctors, pretending like the problem is not on their end.
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March 2023 by Michael Price
Large selection of products and great service
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December 2022 by Stacy R.
I've been using this pharmacy for ever. With the same two brand name medications I pick up every single month without fail. This last 6 months my prescriptions aren't avaialabke or they can't get it and they don't notify me. Leaving me scrambling when I run out. They don't seem to care to provide their patients with their monthly medications in a timely manner. Would love corporate to call me.
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October 2022 by Pamela Waldon
The warm and genuine greeting I receive every time I stop by to pick up a prescription is a welcome addition to my day.The team members are always attentive, ready to help, and go above and beyond to find the best solution for any questions I may have.
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May 2022 by Ilea A.
The pharmacist always wants to "verify" my prescriptions which would be fine every once in awhile but every month is ridiculous, she even thought it was suspicious when I went down in dosage for my ADHD meds (pretty sure if I was abusing it or selling it I would want high doses?), And it's always a pain in the a** to get my meds. I understand that people abuse substances, but for those of us with ADHD so bad that we can't function like a normal adult, it's really hard to get treated like a druggie just for going to pick up a medication that helps you remember to brush your teeth and do your laundry on time. CVS sucks in general, but this pharmacy is especially bad. Switched to Rite Aid Roseville Square (Rite Aid on Douglas also has rude pharmacists).
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January 2022 by James Angelo
These people seem to enjoy making the process of getting medication refills as difficult as possible. I have even caught them red-handed making up their own rules and regulations to make my experience tedious. I use other locations even though they are much further from my home.
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September 2021 by Heartcerti H.
Excellent pharmacy staff always happy to help and give good advice. The pharmacist Dana and staff are really knowledgeable and go out of their way to help. As person who works in the health care field for a long time my family I feel really lucky to have a pharmacy this good in our neighborhood.
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April 2021 by Daniella Arredondo
I like the fact that i receive a phone call when my prescription is ready and they make all the phone calls to the doctor's office to find out the best alternative in medications. The staff members are very nice and helpful, good attitude and respectful.
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December 2020 by Amy O.
After a visit to the pediatrician yesterday we stopped by this Target to grab a few Christmas presents. My son noticed they had a CVS pharmacy and that is where his prescription had been sent. He said , mom can we get my prescription filled here? Well I asked the Pharmacist,Kim, and she was more than willing to check the computer to see if the medication was available. Yep! She said she could fill it in 10 minutes. She was so sweet and patient. It truly saved us about an hour of our day. Thanks Kim!
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March 2020 by Rachel V.
This CVS inside Target is the best! They actually care about me and my prescriptions. They are quick, attentive, and friendly Thank you!!
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January 2020 by Ann G.
CVS on Pleasant Grove at Fiddyment is HORRIBLE!!! They shorted my mom 30 pills. Told her she could get the rest when they got more. Unfortunately, they didn't bother to notate that anywhere. When my 91 year old mom called back, they blew her off. When I called back, I had to hold for 22 minutes before anyone even answered the phone. Then I had to hold another 20 minutes while they tried to figure out what they had done wrong. First they told me she got her whole prescription. After I told them she didn't, they put me on hold again. Finally came on to tell me they had found the other 12. Except they owed her 30, not 12. They told me "the records say 12". I said "wow, 5 minutes ago you told me it was 0" They are so unorganized and rude to their customers who are mostly elderly people living at Del Webb. I will never frequent them and will go out of my way to tell others the same. Also, still waiting for the other 18 pills... Bunch of douche canoes.
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October 2019 by Zenzele S.
This location sucks! The CVS on Foothills is awesome! But I moved and got tired of traveling so far to the other one so I thought why not. Well now so know why not. If you have prescriptions that take anything more than looking in a computer and there's no problems with them you'll be fine. Let there be ONE issue no matter how small. Two of my friends and myself swear we won't go back.
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September 2018 by Haidee Calderon
Two person in front of me but still a long long wait, had my 93 yr old grandma waiting with her eyes dilated as we stopped right after her eye doctor appointment and after a while they said insurance is not being accepted it but then they run the other insurance card, I gave them both since beginning. Not coming again for sure.
