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July 2023 by Grace M.
Terrible customer service from Johanna. We ordered a pair of pants that was not in stock so had to order online and when I wanted to use my phone number to earn my rewards she said it doesn't matter so she didn't use my number. The other Cashier said it was too late to cancel the order so we have to just return it. We will be returning this purchase and never buying from Eddie Bauer again - this is not the first time we had a bad experience. Over the years it has continued and keeps compounding so we will just go to Orvis or REI. EB products have declined over the years anyway.
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March 2023 by Larry Schapker
Nice store.
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August 2022 by Ally Lowry
The people who work at this store are so kind and helpful! I wish I had gotten the names of the associates who helped me, but I was in on August 11th around 7pm, and the two workers helped me with an issue I’d had and it was a wonderful experience. I just wanted to say thank you again!!
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August 2022 by Ally L.
The people who work at this store are so kind and helpful! I wish I had gotten the names of the associates who helped me, but I was in on August 11th around 7pm, and the two workers helped me with an issue I'd had and it was a wonderful experience. I just wanted to say thank you again!!
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May 2022 by Stacey Caudle
The store is always clean and well organized. The employees are helpful and cheerful. Jarrod was really great and responsive. And of course I love the comfort and fit of the clothing - especially the women's pants.
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March 2022 by The Flannel Dragonfly
Really good store for clothes for outdoor adventures and there is other thing's.
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December 2021 by Paula Hughes
I love this store!
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November 2021 by Sarah Stark
Very nice staff, helped me when I asked for help, and nice selection of merchandise
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September 2021 by Andrew D.
I bought an EB camp chair (2 actually) that lasted 12 uses before the support rod tore through the back rest. I am not over weight. Chinese junk. Save your money.
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July 2021 by Janet Triska
Holds items for you if order by phone. If looking at sling backpacks, ask to see a sample so you can try it and make sure the size works for your needs.Friendly and helpful customer assistance. First time in the store. ??
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January 2021 by Jutta Gardner
Great staff
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December 2020 by John Tossetti
Excellent quality products, prompt courteous service.
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November 2020 by Josh K.
I really liked my EB First Ascent Evertherm jacket too; until 2 of the 3 zippers completely fell apart within a year. EB's policy is to give you $25 towards the repairs. I wish I could include pix to show how the entire zipper mechanism/assembly has fallen apart. Until EB changes its policy to account for shoddy workmanship I don't think it's worth purchasing EB products.
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January 2020 by Robi Hallford America where dreams come true
Great place?Great service ?Great quality of products ?
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January 2020 by Jackson Ho
Good style
