Fabletics, a popular athletic clothing brand, has garnered mixed reviews from its customers. According to the provided feedback, the overall customer experience at Fabletics stores seems to be positive, with many praising the helpful and attentive staff. Customers have highlighted the excellent customer service, with sales associates going the extra mile to fulfill their requirements. The stores are described as having a good variety of athletic wear, and the fitting rooms are spacious and convenient. However, some customers have encountered issues with exchanges and returns. One reviewer had a confusing experience with an exchange, where the manager required authorization from the gift giver, leading to a complicated process. Another customer had to drive a considerable distance to exchange an online order, though the experience was made easier by the sales associate. Despite these challenges, the majority of the reviews suggest that Fabletics provides a generally positive shopping experience, with friendly and knowledgeable staff and a wide selection of athletic apparel.
I’m going to say it and don’t care I had a better experience at Fabletics than the other store that starts with L… here all the workers were very helpful and fast. Best customer service ever. Thank you I will be coming again.
March 2025
I had a great experience at fabletics in walnut creek on March 4th. Maria is an excellent sales person/ associate/manager. She went the extra mile to fulfill my requirements. She is awesome and pleasant. I won't hesitate to go back there again.
February 2024
Went there with my girlfriend to get some workout clothes for her. Didn't have a big selection in her size though.
