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November 2023 by Bridgette Haughton
I went to finish line on black friday to exchanged my son Jordan and air force the sale rep was so nice and helpful, I also found some great deals on my visit there.
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November 2023 by Walmik Deshpande
Sarah was absolutely wonderful and helped us way beyond the closing time. Didn’t rush us at all and helped us get the right shoes! Very knowledgeable and really good at her job!
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July 2023 by Kourosh
Good place with helpful staff, and there’s a good supply and variety of shoes, I came for running shoes and they had awesome discounted ones
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January 2023 by Rene C.
Great place to enjoy it amenities and it's atmosphere just enjoyable relaxing professional,polite courteous friendly Vast selection of shoes and out wear great shopping experience customer service at its best thank you for the experience
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January 2023 by Gustavo Rodriguez
They are polite and helpful. Sometimes have better prices than the other stores.
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November 2022 by Monica Owen (Godzchick)
What a fantastic place to buy shoes! My son was looking for Nike Air Force 1 shoes and this place did not disappoint! They had several colors including a pink and black option! Chris helped us and was very professional- he even suggested some inserts for my son. Ashley topped off our experience with great customer service at the register. They offer a military discount, so make sure to ask. Highly recommend this place!!
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September 2022 by LV
Really love the selection of shoes and some sports clothes.They have a wide variety of items to choose from (babies to adults).Staff is always very helpful and friendly.The store is very well kept. Clean, always. Service is always on point!They also have socks, shorts, sweatshirts, tops, shoe cleaners, backpacks, etc.I really appreciate the staffs attentiveness.Great prices
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July 2022 by Shauna Moreno
They have the best options, great customer service and fair prices. ??
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November 2021 by Angela B.
placed an order for pickup 11/03/2021 decided not to get the shoes so i was waiting for the 7 days to pass for the auto cancellation.. INSTEAD someone picked up my order 11/04/2021.. i get an email 11/15/21 Saying my order was picked up 11/04/21!!. Going to take time from my day to go speak with the manager tomorrow, if they can actually do something rather than me disputing the charge
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October 2021 by UmbraOzai
Good place with helpful staff, and there’s a good supply and variety of shoes, I came for running shoes and they had awesome discounted ones
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September 2021 by Peter Wyatt
I won a raffle for a pair of shoes that ended at 2pm. I was running a little late because I'm driving all the way from Sacramento so I called the store. Gary picked up and refused to let me pick them up after 2pm because "his manager said that was the rule" I get to the store at 2:10 to learn that Gary's cousins bought my shoe and the manager told him that wasn't the policy. So I got the wrong size and hopefully I can size swap. I think the manager should have told Gary that if he doesn't make his cousin trade me sizes he will be looking for a new job. F Gary, backdooring MFer.
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July 2021 by Corrie Perez
Received great service on a return that was really a hassle. I Didn't have receipts and there was a mix up but problem was resolved by great management.
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May 2021 by Stephen A.
Ordered shoes online and they fit too tight. Decided to try and see if the next size was available at the Galleria location on Saturday. They didn't have my size but assured me they could order them for me. I told them I have to have them by Wed or u would just get my money back and buy them at Footlocker. They said I could pay for express shipping to make sure they got to me in time. I agreed and the associate began the transaction, I reminded her 3 times that she needed to Express ship it or I wanted my money back, she said ok ok. She handed me the receipt and I was confused because I didn't pay for the express shipping and told her this is being expedited right? She said "oh I forgot." The manager came over and called customer service who was closed that late on a Saturday. He assured me he would call customer service the next day and get it figured out. The next day he finally called and said best he could do was have them send me a check. Im furious now! I called customer service myself and of course they are absolutely worthless. So now they will be shipping shoes I need for a vacation to my home when I will be gone to get stolen off the porch. This store sucks! Avoid at all costs. Do NOT spend your money with these untrained associates.
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April 2021 by Trent L.
Service sucks ... I walked around for 15 minutes carrying two shoes to try on and all I saw was a couple girls talking and cackling about no work related topics and then my wife got approached to talk about a goofy adidas shoes which they don't have her size ... but I had every intention on buying the Nike shoes that were made from recycled material in the red and the black color but now I'll take my business else where ... I expect that service in Sacramento but not at the galleria ... we all have money and will spend it .. it a shame
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April 2021 by Michael Serujo
Sneakers, ✌??
