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November 2023 by Adam Roberts
I recently brought my custom-made sterling silver antique ring to Guzzetta for a simple sizing and engraving. I figured Guzzetta was a reputable jeweler with adequate experience to perform this simple task. Boy was I wrong! I can see the seam where the ring was cut with my naked eye the engraving is crooked. I gave them one chance to fix this problem, and they couldn’t manage to get it right. I am done dealing with Guzzetta and I am actually driving my ring to Sharif jewelers as we speak. I understand that my ring is not a high dollar ring, but it means a lot to me. The Jeweler at Guzzetta obviously rushed this job with little care given to detail. Stay away from this place. They do lousy work and they were fine with me leaving dissatisfied.
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November 2023 by Spaghetti C.
I recently brought my custom-made sterling silver antique ring to Guzzetta for a simple sizing and engraving. I figured Guzzetta was a reputable jeweler with adequate experience to perform this simple task. Boy was I wrong! I can see the seam where the ring was cut with my naked eye the engraving is crooked. I gave them one chance to fix this problem, and they couldn't manage to get it right. I am done dealing with Guzzetta and I am actually driving my ring to Sharif jewelers as we speak. I understand that my ring is not a high dollar ring, but it means a lot to me. The Jeweler at Guzzetta obviously rushed this job with little care given to detail. Stay away from this place. They do lousy work and they were fine with me leaving dissatisfied.
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October 2023 by shirley luo
If I can , I will give zero star. They have repaired my pearl necklace, and I have doubts about their professional abilities. They broke my necklace. Their solution is to replace it with a new pearl. But after waiting for two months, they gave a completely defective pearl to deal with me. It looks like worth two dollars . I am very disappointed with their handling.
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September 2023 by Mary W.
They literally saved my finger! I got stung by a wasp, and my finger swelled around my ring. I was worried I would have to wait for hours in the ER to get the ring cut off, and Guzzetta jewelers did it right then and there! I will be going there for all of my jewelry needs.
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August 2023 by Felicia P.
So disappointed. My first time going to this jeweler. Dropped off items on 8/12. Was told they'd be ready on 8/23, stating they were open until 6pm so I could pick up anytime that day. Went to get them late afternoon and they are not ready. Work on them hadn't even been started. Do not recommend using them.
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May 2023 by Noemi Molnar
I needed a diamond replaced on my watch and it was ready the next day. Wonderful and friendly customer service! I’m a regular from now on!
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November 2022 by Mark R.
we love the unique design of the wedding set we worked with Nick Guezetta to get just right . We live over 250 miles way from Guezetta but Nick has always taken care of our follow up needs for cleaning, inspecting diamonds and new sales.
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October 2022 by Brooke O.
Find a jeweler store that welcomes and wants your business. The lady with the curtly hair working is going to be the least excited when you walk in lol. This is just a weird place. You aren't greeted when you walk in. You're treated like an inconvenience. I wouldn't ever want to spend my money in a place that is so unwelcoming and seemingly annoyed you're there. They don't seem to want your business or want to help with past customers at all.
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September 2022 by Loves Traveling
The folks who work here are very generous with their time and expertise. We will definitely come back and recommend them to anyone. ?
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August 2022 by JIM VIGON
This is the best place to buy jewelry in California. The Guzzetta family is super honest and will give you the best deal and quality available. Do not buy anywhere else before giving them a chance to show you what true value looks like. I’ve been a customer with them for over 23 years, they have always done the best for me and my family. Many items are one or two of a kind that you will never see on anyone else’s ring finger. Thank you for 23 years of service and many more.
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August 2022 by Toni Burns
I went into Guzettas to have a ring apraised. They told me to leave it there for the appraiser who was scheduled to be in the following day. I came back 2 days later and they charged me $90. I got my ring back but I expected to receive the appraisal at that time but they told me that it would be mailed to me. I was not happy finding this out after paying. The sales associate tried to explain the complexities of doing an appraisal. So here I am 3 weeks later and still no appraisal! I AM NOT HAPPY! I expected to walk in, perhaps make an appointment and receive the appraisal right then. I was surprised at the charge but was assured that other stores charge $125. I don't know what to believe. So beware of the long wait after you pay. Terrible customer service.
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July 2022 by Natalie A.
Beautiful store with great selection and friendly staff. Parking upfront off Douglas Blvd
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June 2022 by Jessica H.
DO NOT SHOP HERE! I bought my engagement and wedding ring here. Less than 6 months later the band has diamonds falling out. I take it in to get it fixed, then they lose my ring and the guy on the phone was a j*** about it because I was questioning how much it was going to cost me to replace one diamond. I get to the jeweler to look at it and it ends up being a totally different ring. They find the ring two days later and in my opinion the cost to replace it was expensive but I paid it. Two days later TWO more diamonds fell out. I went to a different jeweler because my experience was so bad there and they tell me that they don't recommend that I replace the diamonds at all because the other ones are going to fall out too! The prongs are so tiny and not well made that they advise to not fix it. I can't believe I spent all that money and my wedding band is a cheap piece of garbage. NEVER will I shop here again!
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April 2022 by Andrew Larson
As a kid I used to see Guzzetta Jewelers from my parents car when we would drive by all the time over 25 years ago. They are still a part of Roseville to this day. I finally went in to get an engagement ring. Greg helped me build a custom solitaire diamond ring. He was very helpful and friendly. He special ordered diamonds that I described and I got to hand pick my favorite one along with a ring to fit it. It was then built to order and I am so impressed with the results. More importantly, my fiance is very happy with it.Get great service and support local business, go to Guzzetta Jewelers.
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January 2022 by Barbara Faust
Very friendly, checked out the ring that needed repair and gave an estimate. Also cleaned my wedding ring which was a nice surprise. Left the ring to be repaired as I felt comfortable doing so.
