-
March 2024 by Michelle Matas
H&R Block in Roseville, CA on Pleasant Grove is AWESOME! They get you in and out within your scheduled time and will do what they can to work within your schedule. The BEST tax person in the office is Joyce Wright, if you get her you are set, and never need to worry again, she FINDS EVERYTHING!! H&R Block ALL THE WAY!!
-
March 2024 by Petya Torres
Big thanks to Katie for handling both mine and my sister’s taxes. We really appreciate it !!!
-
March 2024 by Dar Tafarrodi
The preparer did a good job
-
March 2024 by Nathan Alexander
Zed went above and beyond to take care of us. On top of filling this years taxes he was able to look into our previous year and get us an even bigger return than we had originally gotten through filling on turbo tax. Thank you zed!
-
March 2024 by Brigette Williams
My husband and I have moved around the country in the last few years and had several big life changes. We've worked with H&R Block for three years to make sure our taxes are done correctly and each year we've had a good experience.This year, we worked with Dorene at H&R Block in Roseville and she was wonderful!! She was friendly and professional, she made sure we had everything we needed, and she made everything super easy for us. We are confident our taxes have been done correctly and it was so nice to not have to deal with the stress of doing it ourselves!
-
March 2024 by William Mack
Professional, courteous, effective and diligent.
-
August 2023 by Robert Stillman
We do our taxes quarterly. Started the business in November and used them in January. We were set up to file again in April. We uploaded our docs and heard nothing, then emailed and then called and we heard absolutely nothing back. Never got a response. They got over $400 for our January filing and completely ghosted us on our April filing. Completely left us high and dry and scrambling to find someone. This H&R Block might do well for regular employees but if you own a business and file quarterly, I’d steer clear. Completely unreliable.
-
May 2023 by Raimond Sinivee
I started to work with H&B block a few years ago when my current CPA could not get my taxes right. H&R block person found the correct way and I have started to use them since. I moved to Roseville and chose the local office.I just submitted the papers over the web to Katie German and scheduled time.She had prepared everything in a few days even during the busy tax period. I reviewed them as I had problems with others before and all seemed well and correct.I had a call with her, and she explained additional details and was very prompt over email, too.It was the easiest tax filing ever for me!
-
May 2023 by Duncan Mitchell
Absolutely useless and an absolute ripoff. You’ll get less money in your return and they charge more. Go anywhere else but here. You could pay a homeless guy who hasn’t touched a computer in 10 years to do your taxes and he’d be more reliable. I reached out with a question (before filing with TurboTax which is actually reliable) and by the time they reached out to me it was passed the filing deadline, and they didn’t even answer my question or help with troubleshooting. Totally worthless and useless. I’d give 0 stars if I could
-
April 2023 by Raimond S.
I started to work with H&B block a few years ago when my current CPA could not get my taxes right. H&R block person found the correct way and I have started to use them since. I moved to Roseville and chose the local office. I just submitted the papers over the web to Katie German and scheduled time. She had prepared everything in a few days even during the busy tax period. I reviewed them as I had problems with others before and all seemed well and correct. I had a call with her, and she explained additional details and was very prompt over email, too. It was the easiest tax filing ever for me!
-
April 2023 by John T.
I went there with a few years of back filing. Single income, a few kids, nothing else. No house, no other deductions, pretty simple you would think. I was in there about 15 minutes for 2 years of filings. I paid 275.00 for what I thought was 2 years of filings . I went back and found out it was for one year. They wanted 250.00 each for the following three years. Thats 1000.00 for 4 years of simple fillings for about 45 minutes of work. That comes out to a rate of about 1250 an hour. I didn't pay and am taking my business elsewhere. I'm contacting the head office to find out what the hell happened. I mean come on, I don't make that much money and it was a basic filing. Everybody else was paying 100-120. If you come here, find out a head what the fee will be
-
April 2023 by Regina B.
I decided to give HR block the benefit of the doubt since they said they would give me 50% discount the following year, which was this year, 2023. Dorene was wonderful! No complaints about her. She is the reason I am not giving ZERO stars.When promised 50% by the manager, Sabrina, I expected that when it came time to pay my bill. Tell me WHY, then, they charged me FULL PRICE for my tax prep this year! I was appalled! When I called to see what happened, they said they mistakenly LOST my original file that said I was due 50% off.Finally when I called again, the person at HR block said there was a check for my 50% refund on its way to me in the mail. I received the check but it was not 50% of what I paid. I paid $572 total to get my taxes done this year. I received $253.50, which is less than 50% (about $30 less). Maybe that accounts for taxes, other fees? IDK but I really don't care to call them AGAIN and try to figure it out.After all the trouble I went through with this specific HR Block, I do not recommend getting taxes done here, nor am I coming back to this estabilishment. I may even do my taxes myself since I don't want the hassle of trusting someone/a business with something as important as my taxes.DO NOT RECOMMEND!If you do know a reputable tax preparer who you TRUST and would recommend, please feel free to message me! :)
-
April 2023 by Vickie Mailey
Great customer service and efficient staff!
-
March 2023 by Daniel B.
I hope this is the right place for your well-deserved review. I wanted to commend Katie German, from H&R Block located in 1259 Pleasant Grove Branch who just completed filing my tax for me. Katie, I hope you see this. Thank you so much for doing my tax this year. You are the best helper yet! I have filed my tax with H&R Block over the years, and the service has been very good. You and your branch takes the cake and exceeded my expectations yet! Moreover, thank you for reworking my file and getting me & my wife an even better result. I hope you remain at this office. I would look forward to seeing you from here on...If I had to sum up your service in a few key words, they would be Professional, Efficient & Innovative and Kind. In 10-12 years, H&R Block have done my tax, your service & help stand out as number one. I wanted you to be aware of yours and your branch's superior service. DanielRocklin, CA
-
March 2023 by Patrick Romero
Absolute waste of time. The representative had to input our information during our session instead of doing it prior- (plus i had to correct several of her mistakes ). We sent our information in on a Tuesday and our meeting was on Saturday. The representative was not prepared, not knowledgeable on taxes, did not print off copies that we uploaded and could not answer simple questions regarding our taxes. Will not come back. Using Turbo Tax instead.
