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March 2024 by David Falls
Awesome great service
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March 2024 by Rob M
It's a really good value for the detail and work done.
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March 2024 by AJ Cosgro
Lets start from the beginning..The day I went in to do my taxes I had all but one form to complete my taxes.I wanted to make sure I did my taxes early this year.I sat down with Glenn Winters.Glenn told me I would be getting a tax return for, lets just say 4x.The only thing left to do was to turn in one form which in comparison to 4x was lets say .6x. Which really should change me return all that much.So i turn in the form.Sign the documents...And have been waiting 10 days for the return.I then call H & R Block to see when the return was supposed to come.Glenn Tells me to go to the IRS website and look up when it is supposed to come.I informed Glenn that I had already done so and for some reason it wasn't pulling up.Glen then looks me up in his system and tells me that I OWE lets say 3.4x.He then re assures me that he told me that I was supposed to owe and that he didn't tell me the wrong thing.I tell him I want a refund for paying him to do my taxes because there is no way he is correct and he needs to have his manager call me.We get off the phone and roughly 1 hour later he calls me to tell me that I am indeed correct and he messed up my taxes by not submitting my write offs...(the whole reason i was there in the first place)I tell him to have a manager call me again.We get off the phone again.1 more hour goes by and a manager calls me.She apologized for the mistake and wants to make an amendment free of charge. I say I want a refund for the initial charge for them to do my taxes and she agrees.At this point I have been told that they will call me when the amendments have been made as well as refund me the initial cost.I have not received a phone call or refund yet and that was 5 days ago.This process has taken roughly 2 weeks now.I have been a customer for the last 10 years.I can not believe they made lets say an 8x mistake.I have called 2 times now today with no luck of hearing back from a manager.Please contact me regarding this issue
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March 2024 by kathleen Jones
Robert is fast, accurate, and always gives me advice that I heed.
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March 2024 by Addy Alsumde
I like your firm. I have been with you for many years and will be for the coming years. My tax was done by Daria Novikova. She is great, very friendly, makes me feel she is doing everything right and saving me money. Please thank her very much and shake her hand for me.
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March 2023 by Edan Kfir
Extremely disappointed. Made appointment, confirm with them the day before, show up 30 m. early, wait awhile to be told that “the associate assigned to your appointment had left for the day…” no apology, no other options. wasted my time and taking my business elsewhere. Disgrace.
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March 2023 by David W.
Trying to make an appointment at this location was like pulling teeth so I will not be going to this location now or ever. First they cancel my appointment. Second time they rescheduled it without my consent to a day/time that doesn't work. Third time they canceled my appointment and said I was being put on a waiting list. I know it's not a manner of too much business cause appointments are open all day and it's late in the tax season. They just cannot commit to them. Get more help or close this location.
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February 2023 by lacey krebs
Quick and easy. I had a 1099 from Ca for the middle class tax relief payment that turbo tax couldn't accept, walking into H\u0026R was done in 30 minutes... It cost more than the version of TurboTax that I had purchased but was totally worth it to be done with my taxes!
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February 2023 by Sean Collier
Great services and went out of his way to make sure that I understand my taxes and I could ask questions about anything I didn't understand
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February 2023 by Gavin McCluskey
Prompt cordial and very knowledgeable
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April 2022 by Andrea Jones
I scheduled an in person, one on one, face to face appointment. When I arrived, I gave my name and was told my appointment was a drop off (i would drop my documents off and they would complete the return in a couple of days). I asked why would I make an appointment to drop off my documents? The receptionist couldn't answer any of my questions except to say i don't knows! So disappointed with this service. Will NEVER go back!
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February 2022 by Gerene Moniz
The Man that I worked with was Awesome. He was really kind and helped me to understand everything that he was doing. Thank you.
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February 2022 by Christopher Morris
Robert Leavitt is awesome and excels in communications. I’ve never had an easier experience with any firm, even online.
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February 2022 by Denver Franks
Jeremy was absolutely awesome I really appreciate him helping me out and he was very kind
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February 2022 by Patti James
Our Tax consultant Robert Leavitt is the most knowledgeable tax pro I've ever worked with.
