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March 2024 by Tiffany Porter
My experience started with a huge lack of knowledge! The tax preparer didn’t even know that I am head of household because she didn’t know the qualifications for HOH. I decided to stay with my original tax person, and picked up my paperwork. I told the supervisor and tax representative that I am staying with my old place. Days later they called me and told me my taxes were done. They are disorganized and clearly don’t pay attention. I called again and told the supervisor I did not want my taxes done, and gave my first and last name twice. Then later that evening got another call that my taxes were done. I’m shocked that they are handling peoples’ money!
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February 2024 by William Tice
Mai has been doing my taxes for a couple of years now and will be for as long as we are both working!!!!
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July 2023 by John Blair
Great Service
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June 2023 by Jessica Pack
This was my first time getting my taxes done professionally and I regret waiting so long. I put them off this year because I owed so much last year. Tina got me in within a few days and took great care of me. She informed me of what happened last year and even mocked a scenario of what I could expect next year. She got my taxes filed very quickly and efficiently, she went above and beyond. I will definitely be back next year!
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April 2023 by Janice R.
Worst experience in my life. Was told about capital gains regarding the sell of my home. I had no idea...and neither did they. I was visibly upset and the tax person Glen showed no sympathy. He just kept going through the motion of doing taxes like a robot. Really had not idea except what the computer told him. Therefore, I canceled my follow up appointment and went elsewhere.
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March 2023 by Chinny
H&R gets your taxes done on a timely manner and walk you through your options beforehand with a quote of what you should expect to payout.
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March 2023 by Dianne DiPietro
Mai Nguyen is friendly & professional & gets the job done quickly & accurately.
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February 2023 by John Brownlee
I have been going to Mai for two years, very satisfied with the work she is a great analyst I will continue to use her talents her experience her wisdom and H&R Block service
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February 2023 by Michael Taylor
Tina was amazing and explained everything.
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September 2022 by jodi wagner
Called and left message on 9/13 never received call back
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April 2022 by Amanda Teel
I've been using H&R Block to do my taxes for 5 years now, and the tax professionals I've had are thorough, efficient, accurate and patient. They will answer any questions, rather than rushing a client out the door.As of the beginning of this year, until yesterday (4/22/22), I've become part of the H&R Block team. I have to start by expressing how much I've enjoyed working with everyone at my office location. We all help one another with no hesitation, respectful, along with the occasional pleasant conversations with one another. The management there is one of the most supportive I've ever experienced. Not only is paid training provided, they also believe in their candidates and employees, as they offer potential promotional growth to anyone who'd like to seek out those endeavors throughout the company. They don't try to hold you back, nor do they belittle their employees. You don't have to have any experience, you just have to possess the willingness to learn new things, and the team is happy to help if there are any questions or concerns along the way.Most importantly, the management does not judge or discriminate. I have to use specific accommodations other than glasses for the computer and documents for reading, so I can efficiently and affectively perform my job, and everyone there has been nothing but supportive and understanding. I work hard and I always complete my tasks, and I feel so valued and appreciated in this company. I plan to come back when they are ready for me, and ready to tackle another successful tax season.
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April 2022 by Mera Naam Basanti
My tax analyst, Don Wall is highly knowledgeable, thorough with the tax prep, flexible with appointments. The H&R block app is easy to use. I was able to complete my whole tax filing virtually this year.
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March 2022 by Ivann E. Greene
We have been patrons for 5 years now. The person responsible for all of my family members engaging HRB is your agent, Mai Nguyen!
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February 2022 by Cheri P
The friendly customer service, client advocacy, the knowledge and expertise. Really feeling like you had a friend on your side, helping you to understand taxes and getting your best refund. From who answered the phone, to my tax professional, by far the most warm and friendly tax experience I've ever had.
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February 2022 by Malayna Reyes
Not only did I feel comfortable Mai also made my two kids comfortable while doing taxes she went above for them both under 5yrs old. Thank you Mai and the lady at front desk you both beyond helpful thankyou thankyou.
