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February 2024 by Fudexplorah S.
Funny how the service here hasn't changed much. The shift supervisor was discussing percentages of sales & credit card opening right next to me. Discussing about whoever opens the most credit card will receive a raffle ticket to qualify to win a movie ticket. She was talking to two other girls, and none of them even acknowledged me or said Hi. Not even bothered by the presence of a customer and kept discussing percentages and assignments, didn't even lowered her volume or discussed somewhere else. Price is better in the store than online that's why I still bother going in. Selection is always nice in this store but they really have to step up their customer service. Maybe because workers here are predominantly a certain race and not care about everyone else. There was only one cashier and she was pleasant and encouraged conversation, I appreciated that. She gets my one star today.
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February 2024 by Andrew Dumm
Employees were helpful. The clearance section was a jumbled mess. Also I would have spent more if I could have found clothes in my size. If you're a big guy, there's not going to be a lot for you here.
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January 2024 by c h
They never have the size or color I need
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December 2023 by Walter Norris
Type average clothing store.
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December 2023 by Carly Douglas
I’ve had two bad experiences with the cashier number 3511952. Both times she was extremely rude, bad attitude, and inattentive. She had made the mistake of checking a $38 item twice because she was socializing and laughing with a coworker. My friend politely asked her to double check and the whole time this girl was just being extremely rude. Worst customer service I have ever received. Had a bad attitude, didn’t apologize.. she asked my friend to take out the product so she could see which it was. “Ummm I can’t see if you don’t show me the item” and then once she took the items out the girl rudely said “oohhhhkay….” Very rudely toned. And then continued to be sassy and say “well? Did you want me to put it away for you too??” Hope to never have her as a cashier again- ruined our experience shopping there.
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November 2023 by Jeremiah Alexander
Easy online pick up & decent selection of items to purchase.
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September 2023 by Jessica Landis
They wouldn't let me leave a review about the online store, so I picked the closest one to me. The good thing about Old Navy is that you get to feel thinner than you really are. They make their clothing, on average, one size smaller than you really are (normally a size 10? You're a size 8 at Old Navy). I come here when I need a tank tops for $5-$10 or jeans under $20 because they're always having a sale. The quality is decent. I mean what's a little child labor when you need cheap clothing? jk...kinda? I mean, "if we're gonna start telling the truth around here, I'm going to bed" (House of Yes).
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September 2023 by Vansh R.
Absolutely love Old Navy in Roseville ! Fantastic store layout, trendy fashion finds, and friendly staff. Always find great deals on quality clothing. A go-to spot for affordable style! #OldNavyroseville
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August 2023 by Kristen Adams, Realtor
I always find *something* I’m looking for at Old Navy. I like to start there and then move on to other stores. There are usually good sales and a good selection across all departments. Today I was looking for back to school clothes for my kids and got quite a hit for a very reasonable price.
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August 2023 by AT Tabaranza
The store is big with a variety of selections. I just find the cashier, Nathalie, unfriendly and snobbish unlike the other staff who were all smiling and ready to help.
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July 2023 by Jerome Defusco
Beware shopping here. While the product is good and meets your memory and expectation, this store thinks that price signs that say “2 for $6” means that each item is $6 unless you buy MORE than two items.When this issue brought up at cash register that the item was marked as “2 for $6” the cashier refused to acknowledge the marked sign and instead charged $6 per item.Watch the price at this store and make sure you don’t fall victim to their fraudulent and misrepresented pricing.
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July 2023 by Ana P
I find it hard to shop here, I don't seem to usually find anything good. On the other hand, my girls love it!
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July 2023 by Noralee M
Huge selection. Store floors are a bit dirty. Otherwise very organized
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May 2023 by cindee lanning
Love Old Navy. Staff is friendly and helpful. Nice affordable clothes for different ages and sizes. And they have tall sizes on line that you can return to the store if needed. :)
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May 2023 by Christian C.
I came to Old Navy to buy my granddaughter in law 4th removed some socks. I was bombarded with many options, it was impossible to narrow it down! I was approached by a gentle and feeble polite young woman named Balley. She informed me that I was in the wrong section and too look in the little girls section rather than bid tall males. I then found a fuzzy pair of unicorn robot socks my granddaughter hated them. I was then resentful of Balley for this horrible choice until i came to return it and she processed my return and saying that those were baby socks. I was dumbfounded and she guided me and gave me a pair of normal girls socks, my greater&daughter 4th removed loved them. THANK YOU BALLEYb
