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November 2023 by Madz B.
I have shopped and sold a lot of kids clothes, shoes, books, and toys at Roseville Once Upon A Child. The store is clean and organized. Easy to find items. Customer service is excellent. The staff is friendly. There are wide variety of items to buy. From books to toys, shoes, babies to big kid clothes and many more that you don't find in bigger stores. Prompt service and price is right for a consignment store. Selling to the store was a breeze. Drop and go, and come back at the time stated to get paid for the items they buy and pick up the items they choose not to buy.
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November 2023 by Adriane M.
I purchased items for my granddaughter from this location. Now that she's grown out of them I brought them back to return them to get something different for her. The elderly woman with glasses was very short with me when I came in and said oh well we're not going to take those. We don't take those. And I said, but I purchased it here or now only taking fold a bassinet. Online it says make sure all the bedding is laundered before bringing the item in which I did. She refused to look at it. I also had a child seat for eating. Then she looked through that and she says oh well the straps are missing. They were straps and they were removable depending on if you want to put it on the bottom if you want to put it on the back, it comes out the seat strap was already inside of the seat. And then she said it was gonna be an hour. Wait I don't know if you wanna wait that long. Very clear she did not want to help me. I got the message. I will never come back to this location.
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October 2023 by Joanna H.
I wish I read reviews before I came to this location they don't give you anything for new taxes still on items I actually wish I could get my stuff back
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October 2023 by Wes G.
They have some okay kids stuff but do your best to avoid the angry older lady that runs the store and just stands around being as rude as she can to every customer.
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September 2023 by Lisa Alvarez
It's an ok place very picky and they charge alot of money for things and don't pay much for the stuff you sell them at least 4-5 times more then what they pay you
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August 2023 by Amber Wake
2nd time coming by and both experiences with the staff upon walking in the door have been horrible. Why are these people so rude? I didn't even ship around because of how rude I was treated. Not coming back- I'll make the drive to citrus heights and have a better experience.
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August 2023 by Raani Starnes
This is the best location I’ve been to! Mary was so helpful and went the extra mile when packaging my items.
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August 2023 by Misheel M.
Be aware of an extremely rude older lady at the counter. She thinks every customer should be aware of their policies and uses very condescending and mean tone to communicate with customers.
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August 2023 by Brianna C.
Cute stuff. Older lady I'm sure is the manger is rude! She needs a vacation or something
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July 2023 by Erika Wands
I came with high hopes to this place because the one in CH is awesome. The place is clean and the staff tries to be helpful but there is one lady (I’m assuming the one in charge or from what I’m reading in other reviews, the owner perhaps) with a cold almost to the point of rude attitude…that honestly made me want to run away and never come back. I didn’t find bargains or anything over the top cute. The toddler toys (main thing I was looking to shop for) are up on shelf too high to discern what they even are.
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July 2023 by Willy Jack Adventures
The old lady running the place on sundays is rude AF. Condescending and disrespectful. I’ll never come back
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June 2023 by Rebecca Rogan
I wish we could respond to some of these reviews. EVERYONE (that has given a bad review) has this Roseville location pegged!! The owner is a BIG nothing with a chip on her shoulder over anyone that comes in. We buy a lot of her clothes and then when they’re too small we’ve brought them back to sell, no stains and free from rips only. She has refused most of them citing one reason or another. So I challenged her. She told me if I see items that are not up to standards to bring them up. Challenge accepted!! I brought her a nasty plain blue crew neck sweatshirt from WALMART. I found items stained and not the high end “labels” she was advertising that she took. She had girls clothing stuck in the boys section. She was rude and her feathers are always ruffled. DO NOT SHOP HERE! She isn’t worth your time. Can’t believe she’s still in business. Remember lady, Mary, your customers are why you are IN business, but your attitude should have you out on the street! Pathetic store
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May 2023 by Andrea B.
I was looking for a few items to have on hand for visitors. I went to Once upon a Child hoping to find some items. Luckyw, I found ext what I was needing and the sales person was terrific!
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May 2023 by Laura R
Been coming here for years, well because there isn't many places like it around. Some clothes are too overpriced, some okay. The older blonde manager/owner lady is never friendly and is soooo serious. They have a high staff turn over of young adults probably because of her.
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April 2023 by Thuy Nguyen
Sometimes I still get shocked by the price of certain things here. Like snow bib and boots together were $50! To be fair, they were brand new tag on, but… really? Does that justify it? I would still look to Buy Nothing for toys and hair accessories first. Definitely the go-to for shoes, clothes, and seasonals.
