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February 2024 by Jen G.
Angelo helped us tonight with our balloon selection and was very helpful. He went out of his way to offer suggestions,resulting in saving a few bucks. Super nice guy and great customer service! Thank you Angelo!
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January 2024 by Marie T.
Came in to get some balloons inflated and the checkout girl told me it would take 45 min. Since there wasn't much going on in the store I figured maybe they had some online orders to tend to. I walked around for a bit and then noticed three girls just standing by the balloons chatting and not actually doing anything. I can to stand by the counter instead to hurry them along, but instead they just kept chatting about their weekend for another 7 minutes before they noticed I was there. One girl then asked me if I was picking up the balloons and I said yes so she started them then. Maddening and frustrating. The customer service is terrible. People have things to do!!!
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January 2024 by What are you doing, Roger?
Fair prices, excellent selection of party needs, and helpful staff. This used to be the standard but after calling 2 other stores in the area Party City actually helped where the other stores left me on hold on the phone for 20 minutes, the staff was not helpful, and were closer to me but I still chose Party City. Good job!
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January 2024 by Stacy Kunnassery
They don't have latex free regular balloons. Maybe they need to start carrying those types if they exist.
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January 2024 by Erica Humes
They gave away my #4 balloon away after I had purchased it. They hardly had any 4 balloons so I was so excited when I found one that matched my other balloons. I spent $20 on just balloons. The next day when I came to pick up my order they gave me a "happy birthday" green balloon. I was upset cause it didn't match and wasn't what I ordered.
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January 2024 by S Y.
If you need balloons go waaaaay ahead of your event. But obviously you can't go too early - otherwise the helium will go down. So you're stuck with the VERY SLOOWWWWWWW staff. They have 3 people giggling behind the balloon counter and it's taking them 30 minutes to make one bouquet. It's really ridiculous. Now we can be late to our own party because getting here 1.5 hours ahead of the time we needed wasn't enough. You do the math if you choose to come here. Oh. And not that busy. At all. But it may look like it if you take an eternity to make one balloon order. Geez. PS The manager was actually nice when he checked me out, and very helpful.
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December 2023 by Eddy Sharp
Lots of product to choose from, the pricing was confusing on the Halloween markdowns
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December 2023 by Youniss Amani
A horrible customer service. They employ a bunch of kids who just don’t know what to do.
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November 2023 by Sandra Ford
Balloons galore! Lots of costumes, paper party products. A fun store with plenty of products and good service
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November 2023 by Marilyn Schiffman
Friday November 10th. I was in Party City to get a few things for Thanksgiving. There was one girl in the ballroom section and 1 Girl at the the checkout. There were 20 people in line with one checker. People were definitely getting frustrated at how the store does not have more help. I hope during the holidays they have more help or they will lose customers
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October 2023 by Suzanne G.
Jacklyn helped my husband and I with getting our gender reveal decorations and balloons. She was so nice and helpful. I definitely think she should be recognized for her amazing customer service! Thank you Jacklyn!! We appreciate you
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October 2023 by Nicole M.
I should've read reviews before taking on this opportunity but, I'm still in the field. Good luck all.
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October 2023 by Justine K.
This party city was alright. They had tons of Halloween options available and always has great party supplies for everyone, but the actual building looked like it was going to be demoed the next day. There were barely any lights on, it was pretty warm in there and the music that played sounded like it came out of a blown out speaker. The staff was friendly, but the lines took way long for there being not that many people and there was garbage all over the floors. Might be worth it just to order from somewhere online next time.
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October 2023 by Patty Paschke
Has everything you can think of buying. Great place
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September 2023 by Marwa Casey
Great place to find a birthday decoration theme. But pricy kida
