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April 2024 by MICHELLE GIORGI
Got an iced Havana Cappuccino and the drink came out good but the guy who took the order was rude when I ordered a grande. I was just coming from a job site and I meant no disrespect- but the reaction wasn’t warranted.
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February 2024 by Gail R.
The bathroom in this Pete's Coffee is appalling. Today when I visited there was pee on the toilet and floor and it smelled like a urinal. They closed the women's bathroom and made it for employees only and now have just one bathroom for everyone. They have no seat covers, no paper towels, it's filthy and smells. If this is an acceptable standard for their bathroom then I really wonder about the cleanliness of their food service area! A visit from the health department could be a real wake up call for them! I was discussed and went elsewhere!
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January 2024 by Sandra Q.
We just love the Peets on Sunrise and Cirby Way. So besides our caffeine for the day, we get excellent service with a smile and positive energy. This Peets does have its busy times but we've never had to wait excessively. Comfortable seating inside and outside in a little patio area. Good to excellent WiFi. Some outstanding pastries and snacks.
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January 2024 by Brian M.
Peets at the fountains always has been a mixed bag for me. I've been here off-and on over the last few years. Came back 12/26/23 from living out of state and working in the north bay. My drink was excessively watered down. Immediately brought it to their attention. They tried remaking it and adding straight cold brew concentrate but still was watery! I believe their whole batch was off. At that very moment a big rush of folks came in. Had to wait awhile for a refund, staring at the NO WEAK COFFEE cups on display for sale, but nery was kind honestly apologized & Refunded my card. It wasnt about the refund maybe something else instead would had worked, anyway i went to work without a coffee. That was the whole point of coming in. Maybe just an off-day. Nery was a highlight. But the vibe was off. BUSY location being inside the fountains its like an outdoor shopping outlet mall. I think the last time i was here , years ago, i had a job interview for some other company. The mgr pushed to meet here. Never got the job. Idk why I remembered that.
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December 2023 by Barbara Corley
Pleasant staff. Countertop and the (1) guest bathroom could use attention but wasn't in poor condition enough to prevent me from returning. My friends ordered various coffee drinks and were pleased with them.
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December 2023 by Trinity P.
great coffee! amy was very rude to my party but nice to everyone else she helped.. felt targeted
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December 2023 by Deb W.
Hello ~ Today I visit Peet's to get my free birthday coffee . When I arrived , I told her I had a free coffee , then the not so friendly barista told me to go to my app to find the reward . So I followed instructions and it was not there . My app was not working properly. I then ordered and paid for my coffee . Afterwords before leaving Peet's I asked for a manager and was told essentially the same thing ! everything is in the app ~ but mine wasn't working . What ever happened to making the situation right and thinking outside the box and asking for a driver license to verify dob ?? Or simply just making the customer happy and making the customer happy ????
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December 2023 by Sarah Eshetu
Good service my favorite is still
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December 2023 by Maritza Caruth
They were friendly and everything was delicious.
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October 2023 by Cole M.
I have been coming to Peets for years and have to say this location I now avoid because the manager Allison is anything but accommodating. I asked to have my espresso shaken and she refused saying "it's against company policy" even though every other peets I've been to always shakes my espresso and has never had an issue with it or even mentioned that they can't. Seems like Allison is more worried about flexing her manager powers instead of just making customers happy. If this was my store I'd replace her immediately because she is not fit to be a manager she severely lacks customer service skills and just kindness in general. Won't be coming back here, thanks Allison!
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October 2023 by Claudia Borst
lovely cup of tea nice seating outside. Excellent service by very friendly staff.
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September 2023 by Dmitriy Ray
Relatively busy place with AWESOME staff. I was there multiple times and dealt with various employees, and every time, every single one of them was nice, and my order was done promptly. Thank you!
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September 2023 by MollyWeberDenmark
honestly, barista Casey makes this coffee shop worth visiting. He has such amazing energy. Keep it up, dude :)
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September 2023 by Fariba Bakhsh
What a horrible place? Coffee shop supposed to be relaxing place this place it’s so noisy the employees are so inconsiderate I will never come back here, I got
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August 2023 by Bob Hope
Horrible customer service. Rude staff.
