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December 2023 by Alex Fairbanks - Realtor
Got a wax and sharpen on my board - good stuff
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December 2023 by David hapsburg
A great establishment filled with excellent gear and unparalleled customer service. If you’re looking for hiking backpack, seek at Bob. This guy taught me things about how to appropriately pick and wear a backpack. As a former Infantryman, I thought I knew everything. I feel partially guilty for Bob not receiving a commission for the Osprey pack I ended up purchasing
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November 2023 by German Acosta
awesome customer service, a variety of items,hiking, camping, bicycles, etc. lot of deals.
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November 2023 by HH
All your outdoor needs and a good choice for bike repairs
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November 2023 by Pheap T.
Early season riding cause a harsh scrap from a rock + a piece of rock that was stuck in my base. I was in need of professional help! I dropped my board off Friday and got it back the next day! The service included hot wax and full tunings. The guys I talked to are so helpful and knowledgeable. I would definitely come again!
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October 2023 by Frances S.
Samantha is not helpful. Wasted my time on a purchase. Never again will I be back to this location
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September 2023 by Chris Bimson
Jenny in the bike department is the best! Highly recommend anyone to go here with any bike service needs.
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September 2023 by Charlene Flores
I had the pleasure of being assisted by Chuck today at REI Roseville.Chuck went above and beyond in helping me choose the perfect bike rack for my needs. Not only did he guide me through the selection process, but he also took the time to educate me on everything I needed to know, from installation tips to the impressive features of the racks available. His knowledge and patience made a world of difference.He even gave me a thorough tour of the store, showing me various products and explaining the benefits of being an REI member. His enthusiasm and dedication to customer service were truly exceptional.Thanks again, Chuck!
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September 2023 by Cha C.
I had the pleasure of being assisted by Chuck at REI Roseville today.Chuck went above and beyond in helping me choose the perfect bike rack for my needs. Not only did he guide me through the selection process, but he also took the time to educate me on everything I needed to know, from installation tips to the impressive features of the racks available. His knowledge and patience made a world of difference.He even gave me a thorough tour of the store, showing me various products and explaining the benefits of being an REI member. His enthusiasm and dedication to customer service were truly exceptional.He is undoubtedly an asset to the store, and I highly recommend seeking his assistance when you visit REI. Thanks, Chuck! See you again when I pick up my e-bike.
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August 2023 by Leo Shvartsman
Everyone that works here is incredibly thoughtful and pleasant. The folks in the bike department, especially so.
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August 2023 by Cassidy C
I just wanted to thank Brian for his amazing service! I bought a Salomon running pack and some gels. He even helped me sign up for a REI membership. He was very helpful and polite. I will definitely be shopping from the store more in the future! I just wish they had rental camping gear at this location (so you guys feel free to bring it back! :) )
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August 2023 by Trish
The employees are super friendly and helpful. I never got the employees name that ended up helping me order my item online but he did have a star shaped ring on.
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June 2023 by Susanna Boyko
Great customer service. Handled my return quickly and gracefully.
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May 2023 by Michael W.
I shopped at all the REIs in the Sacramento area. This one in Roseville is the best of the three stores REI has in the area. The store is carrying similar items as the other REI stores. But the workers here are making a difference. They're more attractive and friendly. Don't get me wrong! The other REIs are good too! But this one in Roseville is the best in customer service! All the departments in this store are very close to the stores in Sacramento and Folsom. However, the kid's department is very tiny in this store. Make it hard to shop with the kids. The layout of the store is excellent. Navigating through the store is easy. I can find what I'm looking for in a few minutes. The parking lot is clean, and safe, and many parking spaces are available very closely to the entrance.
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April 2023 by Dylon DellAra
I’ve aways have had great experiences here. Brandon helped put my roof rack on my car in 10 minutes which would have taken me hours by myself. He was very patient and informative. Thanks for the help!