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April 2024 by Noel Grace
The only positive thing about my visit was that the food was pretty good.We came in yesterday (4/26) for my friends birthday. It seemed okay at first, we were seated in the lounge area. However about 15 minutes after sitting this big group of 6 people comes to sit at the table next to us which one one side is separated by the tables and sharing a couch seat. Well, apparently this group of old folks ran into two of their friends who pulled up a chair on one side, then the other sat NEXT to my friend on the other side. One of the old ladies was like “oh sorry we are just here until we get our table” the bar was FULLY OPEN mind you. It was so rude, and they say the younger generation is incompetent. We were saying we felt uncomfortable but the older people (who were literally blocking us from getting out didn’t move even though none of them were originally seated there. I wish the management could have removed them because I was floored at how rude and inconsiderate those people were for trapping us in our space and being extremely loud. I told them they were rude and they just kept sitting there. The manager moved our table and then I guess apparently they ran into EVEN MORE people and they started joining the spot. I am shocked at how idiotic and out of touch people can be when it comes to personal space. Management didn’t do anything about it.We ordered all appetizers and drinks before happy hour ended at 7. We had our reservation at 6. At 7:15 they got the last of our appetizers out, and didn’t even give us their COMPLIMENTARY bread that we asked for four different times. They either forgot our dishes (we know this because they said after an hour they had “just put them in”) they took our bread to another table , and a group of people that got there a half hour later than us got their bread before we did. Our waiter was slow, service was slow.To top it off, at first they didn’t use the happy hour prices and he went to go put them in and had to do extra work to change the prices and it was STILL inaccurate. Our waiter told us he took 18.50 cents off, our previous total was $89.00 and then our total ended up being $76. That is NOT 18.50 off, I don’t know how you messed up math that badly. My friend ended up paying because they were so slow that we just wanted to leave. She has the receipt. What you should’ve have done was put in all our orders before 7, but of course they forgot that just like they forgot our bread and appetizers.Frankly we should have been comped from items on our ticket just because of the horrible experience, the forgetfulness, the inaccurate amount on our check and for the horrible experience with that group infiltrating our space.This was a terrible experience and I feel horrible that my friend’s birthday dinner was way below par like this. Do better and I sure hope you contact us to apologize and fix your mistake or do better.
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April 2024 by Crystal McBride
We were the first customers to arrive for lunch. Rosie greeted us when we walked in. Bread was served with olive oil, vinaigrette, black pepper right away. The bread tasted old with slight staleness and was cold, but our waitress (Rosie) was sweet and switched it for a fresher loaf that was warm and fluffier. Appetizer: stuffed mushrooms was tasty and perfect temp. Lobster bisque soup has a mild taste, great for dipping any leftover bread. We also ordered the mushroom ravioli which was oddly sweet and served very hot. The shredded Parmesan cheese helped balance it. The penne rustica was a bit too salty for me. Presentation of the main dishes wasn’t good. Both dishes looked burnt. Ate around the burnt parts and took the edible parts to go. Rosie was very helpful and patient with us understanding how to use the device for payment.Parking: Retail parking lot.Wheelchair accessibility: No stairs inside. Ramps accessible for wheelchair and walker users.
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April 2024 by Marlene W
OK, good service and the food was good. Nothing remarkable. Comparable to Cheesecake Factory for quality, price, and atmosphere.
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April 2024 by Nikki Fleischmann
Ordered a to go order over 100 dollars worth of food and no bread was delivered with our order, nor utensils. Food wasn't good at all, very bland with no taste.
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April 2024 by HarryF
The food was OK but not great. The service was very slow..waited 10 minutes for anyone to show up, another 10 minutes for drinks and the entrees were brought to the table 1 or 2 plates at at time with substantial waits in between including the last one being almost 10 minutes late.
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March 2024 by Foodywithwine
We got the chicken Piccata two orders for the cost of one. Two small Bibb and Blue salads and brought our own bottle of wine for $10 corkage fee. With +20% tip total cost was only $30 per person. Pretty reasonable these days. And good service as always.
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March 2024 by Foodywithwine
We got the Lasagna two orders for the price of one, so great deal. Also love their Bibb and Blue salad. However, the servers were overwhelmed as they had more people than expected and the lasagna came out almost cold. Asked to reheat they were happy to do it, but still Luke warm, took over 1/2 home and had great left overs. WE really like this place and will go back, usually my reviews are 4-5 stars.
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March 2024 by JustMe
The restaurant was surprisingly empty for a Saturday with only three tables occupied. Unfortunately, the server seemed to be too busy to provide drink refills in a timely manner. Perhaps more disturbing was the push to order dessert when I had not yet even finished half of my meal. It took a bit of effort to eat as the Fettuccine Alfredo with shrimp was overcooked and rather bland. The meal's saving grace was that the chocolate cake was good. It had been a long time since I had been to Romano's Macaroni Grill. It may be some time before I try again (unless I just want dessert).
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March 2024 by Byron Ayala
Just finished having dinner with my daughter at the macaroni grill. The food was delicious the manager Mark came to our table and talk with us for a while. A very nice experience. We will be back great atmosphere great food.?
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March 2024 by K Dakotah
Good food toxic environment. The waitress who was dirty blonde, long , crimped hair, maybe mid-30s, often in a pigtail. She's loud and would literally shout to the kitchen over us. Blaming others for her mistakes. First time coming in years was disappointed in service from waitress. But I acknowledge and appreciate the hard working cook's
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March 2024 by Eric Bertelsen
The dining experience at Macaroni Grill was outstanding! I enjoyed everything, including great drinks, bread, soup, salmon, and pasta, topping it off with their key lime cheesecake. Thank you to our friendly server, Adela, and a shoutout to the Chef's Adrian and Chris.
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February 2024 by Brent Smedley
Had a mixup with online order. They were quick to respond and make it
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February 2024 by G.Sherniel Beh
My husband and I stopped by for dinner 2/25/24. Sat there for 15 minutes and no one came to our table. I host asked as we left nonchalantly, “no one came to your table?”. I’m giving them one star, because there’s no ZERO. First and last time EVER.
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February 2024 by TDee
Food was excellent, our waitress Rosie was really nice. It took awhile to get out wine and food for how slow it was that night, but that is something I can easily look past considering the food was great. However, I was seated by the hostess at a dirty booth that had not yet been cleaned. It was extremely disappointing. I had been here previously multiple times so I didn't expect this from the restaurant. I did not complain at all because it didn't seem worth my energy or time. After that experience I doubt we will be returning in the immediate future.
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February 2024 by
Absolutely horrible choice for Valentines Day. To quote family guy “It's Valentine's Day, time for a disappointing meal at the macaroni grill.” I have never been here before and always thought of it to be a nicer place. We come in and it's very sterile and dated, all the tables have paper sheets on them. The food is absolutely horrible (except the Brussels sprouts, I will given them that). We left a decent tip for the waiter considering he was slammed and still was on top of drinks. Won't return.
