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March 2024 by Anastasia P.
Almost lost $200 cash in this location. But the nice employees turned it to guest services. Glad I was able to find this money, 10/10 great customer service.
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March 2024 by Ryan J.
Staff is really nice and not too pushy, but the place is always full of asshole customers who give you rude looks or laugh at you. There's also always teenagers and the homeless lurking around and it's very offputting.
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February 2024 by jl w.
Customer service is definitely not a concern at this location. All of the employees don't acknowledge you when you come to the register, that's when you say hello to the customer, lol. Unless I say something first, the only thing the employee at the register says is the total. I realize most of the employees at this particular location are on the spectrum but they should still be taught some kind of customer service.
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February 2024 by Samantha
YOU SUCK!!! YOU NEVER HAVE ITEMS ON SALE, AND REFUSE RAIN CHECKS!!? COVID EXCUSE IS RETARDED!
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February 2024 by Gerry Q.
Safeway on Fremont in Monterey Ca. selling yesterdays donuts at the same price as fresh...no notice posted.
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January 2024 by Laura Cannon
My go to store, for stuff for dinner.
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January 2024 by James Moore
Grocery store.
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December 2023 by Wilfred M.
I went to this location because unfortunately i lost a gift card that was gifted to me probably accidentally thrown in the bin with the boxes and the wrappers, this was before 8PM on 12/28/2023 when i came and no one is in customer service so they called somebody to help me and 2 of them came out from the office who did not help me at all and did nothing to help me. I have the receipt of purchase with me and i also have the gift receipt and these people did not do anything, nothing at all did not even looked at the receipt just said if its lost they cant do anything about it, did not even try to be honest so there is really no point of customer service in this store if you ask me.
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December 2023 by Mark Bekoff
I went to Safeway for the pharmacy the guy that helped me was Samuel he was very friendly and helpful he took the time to explain about my work comp. Medication process which was a big help he took the time to even call the company... So next time I need to have a prescription filled I will definitely be back...
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November 2023 by JP
This Safeway hires "Karens" that are rude to customers and that can't take accountability for disgusting behavior. If you're going to help all the people around you, but not the person in front of you, that you're supposed to be helping, then you're bad at your job. If you're miserable with your job, you should probably retire so customers don't have to deal with crochety disgusting behavior.**Update**I spoke with the customer service manager about my experience who then told me that workers are protected by unions and that customers are not the boss. Let's see when my money is spent at Trader Joe's, who the boss actually is. It's not good for businesses to have no accountability for rude behavior to customers, guess why, because they spend their money where people treat them better.
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November 2023 by Joy Kodani
Safeway is the one store I depend upon for my everyday needs. They have an excellent produce department, which keeps us in fresh veggies and fruit year round, and their meat department never disappoints. Their private label "Signature" goods are also good quality at a good price. I also love how their Fast Forward system allows me to pay for my groceries without even touching my purse.
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November 2023 by Scott Ferry
This store has always been great. It's one of my favorite Safeways.The employees are friendly and very helpful when needed.The store has a large selection of products so I almost always find what I need.(Hey, they can't carry everything!)
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November 2023 by mya w.
My bday cake loll it's funny now and they gave me a refund but I won't be getting anymore cakes here, how can one not spell birthday.
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November 2023 by Amy H.
Pricy but always clean and stocked with my frozen dessert non dairy options. Helpful employees and we get in and out through self check.
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September 2023 by Ian Hendricks
It's a good store with what you'd expect at a Safeway. My only complaint is the sushi. It's sliced so thin that that you can barely taste it. I'm guessing they probably make $1000 profit on every piece of fish. Definitely go elsewhere if you want your money's worth.