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June 2023 by Aidan Stevenson
Had a check engine light come on. I was a loyal customer who had gotten an oil change there recently, and had another oil change scheduled for the next day.Asked the owner if he could check the engine light (a service that every other place does for free) and he said “Sure, if you give me $150 to run the diagnostic.”I found this to be crazy since his employee had diagnosed a check engine light for me a few months earlier for free.I know it’s because I’m in a nice car, he thought he could steal $150 from me. I went down the street to O’Reilly’s auto parts, and they ran the light for free.Not only is this the dirtiest and most unprofessional shop in town, they’re also the most expensive. Go figure.As far as the oil change went, multiple day hassle which required me to buy my own oil, filter and oil pan screw.Never take a vehicle here.
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March 2022 by Arsen I.
the service center is very bed i was went there to get my tire fixed and the service center emploee was very disrespectful he have me wait about 30 min but there is no more costumer he was just talking by phone and when i ask him to help me he was very disrespectful and say me that he is not gonna do that i dont know why he was just say me that he helping the costumer by the phone and when i say him that i'm costumer too he just move all his tools away from my car and say me to leave from there becouse he is not gonna do that VERY BAD PLACE STAY AWAY FROM THAT PLACE
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January 2022 by James Gwinup
Worst gas station I’ve ever used. Took 5 tries to make my card work, then when it finally did it was amazingly slow. Took 15 minutes to fill 25 gallons.
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November 2021 by Vizzle Hinahon
went inside to redeem lottery ticket, scratcher, and the cashier said only one of my winning tickets was valid. all of them was forsure all win tickets. then i went to another shell gas station saying my scratcher was already redeemed. he needs to get fired.
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November 2021 by Karen M.
My low tire pressure light came on & I was in & out in 15 minutes. The gentleman who helped me was very nice, polite & caring.
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July 2021 by Hannah S.
The owner is always so kind and willing to help me! I've ran over tons of nails and he always patches my tires up and it lasts for years! Today I went in without calling first, and he stopped what he was doing to fix my fire for me. Great customer service and great prices!
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May 2021 by Patty B.
Another great experience with Ali at the Shell Service Station on Douglas and Sierra College. He is honest and friendly while doing a great job servicing our cars. We've been going to him for 15 years and I recommend him if you need car help.
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February 2021 by Ryan T.
They broke my engine put my life in danger bad place don't go if u care about ur car and ur self they could of started a fire in my car over priced don't waste ur money and time here
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June 2020 by Habib Shokati
The most honest and friendly place you can find aroond. They would charge you the same eighter you know about your car or you are unknowledged michanical subject, you are male or female. Ali the owner and head michanic of the shop is awesome.
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June 2020 by SacTown G.
This station is true full service and old fashion. FIVE STARS! The owner, or I assume owner, is so nice. He helped me with a flat tire one day and a low radiator another. He's very generous with his time and fair with his prices. Plus he gives practical options rather than up selling. I highly recommend the Shell at Douglas and Sierra College if you want an old fashion gas station experience.
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September 2019 by Karen F.
I have been purchasing gas and oil from this station for the past 5 years. Have always appreciated the service station helping me select the correct oil for my car. 8/31 I went and asked for help again in selecting the correct oil for my car and the attendant stated he was too busy and said that oil selection is self service. (There was not anybody else in the shop.) This is the second negative encounter I have had with this employee. He is very rude. Won't be returning.
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January 2019 by Mary G.
Pumps seem outdated and in need of service. The first two pumps I tried to use did not work. The third one worked. Very difficult gas station to exit on this busy traffic corner and not very well lit at night.
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December 2018 by Lydia ILOMIN
Ali is fantastic: he's so nice and efficient. My favorite Shell station!
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October 2018 by Kimberly De Lima
Got 25 cents off a gallon
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March 2018 by Raymond Parsafar
There is a mechanic there with shell sign on their building. He tried to sell me and ignition coil for mazda protege 2001 for 140 dollars!!! And when i tried to look it up in internet and found that they only cost around 30 upto max 106dollar for the best brand!. And when i asked him abt other prices on the net..he just got totally pissed off and told me to go and never come back!!!. Either he was ripping me off and got scared that i found out about it..so acted like that..or just was a BAD MECHANIC WHO CANT STAND AN HONEST QUESTION FROM A family under financial pressure.. either way i never go back to him and wont recommend any one else.... by the way hes name is ali