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February 2024 by Julia C.
I recently shopped at the Staples at Stanford Ranch location and would like to comment on the great service I received. Not being familiar with the ink my new printer used I stood looking at the display of ink and felt overwhelmed as where to start. Perhaps I should have been better prepared! Thank Will, Sales Associate, who took the time to help. He was patient, had a good sense of humor and was nice to look at. Candy at the checkout was equally pleasant. Staples, you have two employees that gave exemplary customer service which will keep me coming back.
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February 2024 by Auburn Trading Card Show
This staff is absolutely amazing.. I will be writing corporate tomorrow about how perfect the staff is and what they did for me. Very helpful and very compassionate crew..Megan and Kevin are both absolute ROCK STARS ...
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January 2024 by Cindi R.
I was very pleased with the customer service. I found good sales and the shelves were neatly organized. Check out was smooth and I even had an extra discount applied by the salesperson for a daily special. I will be back especially now that I found out they have a recycling program.
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January 2024 by Salvador Lira
Terrible customer service!!!!
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January 2024 by Shana Scontrino
I had a fantastic service on the 23rd with Kevin who helped me me with buying electronics and changed my negative opinion of that store
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January 2024 by kimberly dhue
I just left STAPLES, in Rocklin, and frankly, was surprised. With only 7 days til Christmas,, raining and exhausted..I expected the worst....expecting the usual help this time of year... I experienced" Customer Service" ,..like the good ole days...remember when your Customer was your #1 priority!!.. Megan, was exceptional in her delivery of a solution for a potential disaster..her efforts were above and beyond, thinking quick on her feet, she managed to coordinate all repackaging,labeling & shipping completely. I will be a loyal customer to Staples for all my office needs. Thank you Megan! Have a great Christmas .....you deserve a bonus!
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December 2023 by Peter A.
Katrina and Jada were super helpful! The return and exchange process was easy and they had a great attitude throughout. Thanks guys!
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December 2023 by Noriene B.
This Staples is amazing. I have never gone into the store without them asking if I needed help finding something and if I did, they walked with me to where whatever I'm looking for was. I've had them put office chairs together for me. I bought my printer for my computer there. They always ask if I need help taking purchases to car. Wonderful store and staff.
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December 2023 by Ruth I.
I ordered to get my Christmas cards printed online and came to pick them up. Holly was very friendly and sweet. She helped me right away and found my order very quickly. I got a really good deal and love the results! They are very quick and efficient.
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December 2023 by Matt Patterson
My wife and I work from home. A couple of years ago, we bought some stylish, affordable, but orthopedically, too-young chairs for us. We both started having back issues, so I went back to Staples to shop the office chair Black Friday sale.That is when I met Kevin. I believe he is the store manager. I asked him if he knew much about office chairs. He replied humbly "I know all about the office chairs." We talked for a few minutes, I relayed my issue and he guided me to a chair that I wouldn't have even noticed.I took the chair home, put it together and started using it and saw immediate improvement in the whole back pain situation.I went back later that day because my wife wanted one too. They didn't have another one in stock. The nearest one was in Orangevale. Kevin volunteered to go pick up the chair for me on his day off. It would have been no big deal for me to go get it, but it was more convenient if I didn't have to.Bottom line, Kevin was efficient, knowledgable and super customer service oriented. I feel lucky to have run into him and get his assistance with a very serious and specific need.Retail used to be a profession, but over the years, the emphasis has been taken off of expertise and service. Kevin is a man on a mission and the rest of the team in this location has always been very pleasant and helpful! Thanks to Kevin and his team!
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August 2023 by Melissa Davison
I received excellent customer service from Kevin at this Staples. He assisted me with mailing out a package and printing services. In addition, I received a coupon for $10 and was able to get a beautiful wood storage cubicle for an excellent price! The sales associate was so helpful and took it out and placed it in my car as it was a heavy piece of furniture. I will definitely be going back to this STAPLES! Thank you to Kevin and the sales associate as well for your superb customer service!
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August 2023 by Dmitry Gerenrot
I would like to commend the printing service staff. The young lady who was in charge today (Mon. 08/14/2023, end of day, after 8pm) was incredibly helpful with my print job. Very friendly, professional and helpful. Thank you.
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July 2023 by Melissa Davison-Irons
I received excellent customer service from Kevin at this Staples. He assisted me with mailing out a package and printing services. In addition, I received a coupon for $10 and was able to get a beautiful wood storage cubicle for an excellent price! The sales associate was so helpful and took it out and placed it in my car as it was a heavy piece of furniture. I will definitely be going back to this STAPLES! Thank you to Kevin and the sales associate as well for your superb customer service!
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July 2023 by Melissa B.
I went into Staples today to mail something and Kevin was extremely helpful and provided me with the best customer service I have ever received in any retail establishment. He helped me with packaging my printing out the label, got me an appropriate size box and taped it for me. Provided me and my puppy with water as it as a super scorcher outside! I will definitely be coming back to Staples again in my future! Kevin is a super employee and I was so thankful for his assistance with providing me superb service!
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June 2023 by Staci B.
I rarely need to go to staples. But when I do it is usually for printing services. Without fail Holly is always so helpful. She goes above and beyond for her customers. If you are not so tech savvy and need good printing options, I highly recommend staples! Ask for Holly she is amazing!!!
