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April 2024 by Trisha R.
Good people, only reviewing a low score after noticing damages on my hard case housed 40+ year old acoustic, years after having it set up/restrung at The Strum Shop. There is a massive dent/indent on the top left neck, looks to be from a clamp? And one of tuning key/peg cover, on the back of the neck, is missing, after 40+ years. Timeframe window is long gone, since the repair was done 3+ years ago. It's unfortunate that I just noticed these damages now. Will have to find another luthier, and a replacement tuning peg/key cover.
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February 2024 by Earl S.
Outstanding music store with excellent team and location. Friendly, attentive, helpful. Restaurants and coffee shop nearby.
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January 2024 by Denise D.
Talk about customer service!! Wow! My husband and I had just come from another guitar store where we were totally ignored. Stood there for 15 minutes waiting for someone to help us. I must have discovered that same formula the invisible man used in that old movie! lol. So we arrived at the Strumm Shop and were greeted by two women at the front desk with great big welcoming smiles on their faces! "Hi, can we help you find something today?" Well, I'm looking for a classical guitar.... there happened to be several of them hanging on the wall just a few feet from me. I was helped and allowed to try out as many guitars as I wanted and was told about each guitar. All of the prices were very reasonable. I went from one guitar to the other strumming and picking and sticking my ear on each one to get the resonance coming from each guitar. They offered to let me use a private room, but I didn't want to schlep a bunch of guitars back with me, so there I stood talking to myself about how each sounded! Long story short (?or not so short?? lol) I picked a beautiful mid price guitar that was made in Spain and it sounds just lovely! I am home now with my new guitar and I couldn't be happier about the whole experience. Thank you to The Strumm Shop!! Check them out!
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December 2023 by NidhiRanjan Singh
Really friendly place and very knowledgeable and friendly staff. They also donate their space and instruments for the various music groups to come together and practice their choir and instruments while bonding and having fun!! Highly recommend this place for your music needs and learning
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December 2023 by Gina V.
Love this little gem of a music shop! My little have been taking lessons here for over a year now, and everybody working here is incredibly friendly.
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December 2023 by Debbie C.
I can't give The Strum Shop a high enough rating. They are wonderful and knowledgeable about their instruments and products. They stand behind their word and work. They are friendly and work on your instrument right in front of you. If I lived closer and had more money I'd be in their store everyday. They are also involved in their community. I love this music store !
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August 2023 by John Lesnefsky
Excellent customer service and EXCELLENT repair work on my acoustic! I tried calling the guy that is supposedly the best in the area but he doesn't answer the phone or return calls. I went to the Strum Shop where I was greeted by Dr. Dan, a very nice man who is very knowledgeable about acoustic instruments. he was super helpful and told me my guitar would be done in 2 days. I got it back the next day! The work was perfect, he fixed the problem and the guitar sounds better than ever. Thanks Strum Shop, I'm a customer for life now!
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May 2023 by Kevin K.
Bought three ukuleles and a few other odds and ends at various times across a few years. Staff and owner are always extremely helpful, friendly, and knowledgeable, and also welcoming and friendly to my young kids.
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April 2023 by Christi S.
I love this store! Great selection of ukuleles and if I buy my strings there, they will put them on for you. Fabulous store and super friendly staff.
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March 2023 by Phil Webb
I love this place. Super friendly staff and so convenient. Their knowledge of stringed instruments is amazing. I even had a set of bagpipes that I brought in and they were able to send me in the right direction. They are amazing.
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March 2023 by V. P.
I brought a guitar to adjust the action. Dan did not place the parts I asked for saying he did not have it on stock. Inaccurate repair job with replacing the guitar nut. Honestly I could adjust my guitar better than this “professional repair master” “Doctor” Dan. Waisted $80. Very unsatisfied. I would not recommend any repairs in this shop/store.
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March 2023 by Timothy Adams
Very polite and accommodating staff. Wonderful selection. I highly recommend.
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February 2023 by manimal J
So hats off to strum shop. I hope the owner and Dan read this. You guys have been helping me with my schecter 007 special edition. The floyd rose has been a pain in the butt!! They have been super helpful after initial setup, it had issues after and they've been super helpful trying to get it right! I would highly recommend them! They seem like super good people and the customer service is on point! It feels like they actually care about people who walk in the door and not just try to gouge you for a bunch of money! From now on I will be going to them for stuff and support a local business before guitar center. Thanks again for all your help! Doctor Dan you rock! ?
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February 2023 by Ken M.
Really enjoyed meeting the crew here. They helped put me in touch with another shop who services Martin guitars. A couple weeks later it's playing like the good ol' days.
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January 2023 by victoria leon
Very great experience! Helpful and very friendly staff. They make you feel welcome as soon as you walk through the door. Highly recommend!
