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December 2022 by D.J. S.
I beg to differ with some of the negative comments I've just seen here. If you look closer you'll see that despite a few random one-star reviews, UFCW gets a string of solid positive messages from their customers. Consumers need to understand and remember that a customer service representative (CSR) is there to assist YOU and didn't cause the problem... just trying to find a solution. They don't deserve some of the rude, obnoxious treatment from angry people who turn on them for simply trying to help.Yes, I had some trouble with getting open enrollment to go through recently. Yes, it was mostly MY fault since I waited until the last minute. Yes, their phone system was overwhelmed. Yes, the online website was crashing and acting funky overall due to high traffic.However, a kind member of the CSR team from UFCW helped me with the final process. So, thank you DANICA for all of your assistance, patience, and understanding.
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December 2022 by Maria Vasquez
Well it's a nice office went there to get my wellness step done I only have 75% because of my Biometrics which I have done 10/27/2022 So I don't know what's going on! Confuse employee
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October 2022 by Dawn McKinnon
Always helpful!
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August 2022 by Judy Jenkins
I went with a friend, they were super helpful and took care of my friends problem in minutes. These ladies were really friendly! It was a very pleasant visit!
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April 2022 by John Rehbock
UFCW building. It's got our local 8, it's got our trust fund office. And a great union dentist and union optometrist.
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March 2022 by John R
UFCW building. It's got our local 8, it's got our trust fund office. And a great union dentist and union optometrist.
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March 2022 by Cheuk yu
Great !
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December 2021 by Laura Freeman
Great people. Very helpful and friendly.
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October 2021 by Daniel Wright
I'm in the Union because I work at Raley's and I really like to get my glasses from the optometrist there
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July 2021 by Sasha Lopez
They are not very helpful after this I would never go union again. But they make sure to get there money.
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May 2021 by Zumba with Sue
I work for Safeway as a checker. I was out on sick leave 2 months back, because I filled out form incorrectly there was a lapse in my health benefit. In a panic I called and Regina assisted my husband and I on speaker phone and with ease corrected the missed box on the form, she gave us outstanding customer service and peace of mind. Thank you Regina and UFCW Trust!Dawnell Sue Reed
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May 2021 by Craig Burress
Glad it was open
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January 2021 by Dennis Ribordy
Got my dependent verification taken care of.
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March 2020 by Sophia M.
Went to fill my prescriptions today, only to find out I am not covered. I work full time at Raleys in Elk Grove . Apparently you need to redo your health benefits every year. I was not aware of this so called the customer service line. After 6 minutes of recordings a person answers very rude and unprofessional she transformed me to her supervisor, all I could hear was giggling, apparently they do t have much work to do in the middle of a world wide crisis. Needless to say they were no help whatsoever.
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December 2019 by Robert oda
Always nice and helpful!
