Shitty service at the counter. Then a asked for help from someone else and she was wonderful. Seems like the desk clerk needs a refresher in customer service.
September 2025
I got my first bank account and debit card here at Wells Fargo. Very polite, informative, and helpful, and the Wells Fargo app helps me make my banking account very easy to access. I might be biased because I'm still a bit young, but I feel like this is what all banks and credit unions should be like everywhere.
October 2024
Monica and Nick were nothing short of professional and courteous, if you're looking for the gold standard of customer service this is your place! :) - Joshua C