-
March 2024 by Jayden Patterson
Absolutely recommended! Great customer service and equally awesome location.
-
March 2024 by Michael Delao
I want you guys to know that the staff is really patient with me. I could have gone to where I’m moving to. But here their customer service is impeccable. I’m grateful for that.
-
March 2024 by J St
I hope this letter finds you well. I am writing to express my deepest gratitude and appreciation for the exceptional service Cintia and Kevin provided me. Your commitment to delivering outstanding service has made a significant impact, and I wanted to take a moment to acknowledge your efforts. From the moment we engaged your services, it was clear that your expertise, professionalism, and dedication set you apart. The exceptional level of service you provided throughout the entire process went above and beyond my expectations. Your attention to detail, prompt responses, and willingness to go the extra milegenuinely impressed me. I want to specifically commend you foryour outstanding service. Your depth of knowledge and skill in storage management were evident in every interaction. Your expertise proved invaluable, and your ability to address my unique needs and challenges was exceptional. Your solutions were innovative, practical, and delivered with the utmost professionalism. Great management team. Keep it up. Thank you very much!
-
March 2024 by Jarrod Adriano
The customer service at this location is truly wonderful. Cynthia was a wonderful employee, she was incredibly capable and polite and help me out a lot when I was trying to figure out the uhaul app.
-
March 2024 by Aleksei
I don't recommend this place to anyone. I have never seen a worse watchman in my experience. This is primarily due to management. this object
-
March 2024 by Ry Ramirez
Cintia is fantastic! Very helpful and very nice! The facility is clean and well organized. I’m very excited to begin storing with Bux Bear! Thank you!
-
February 2024 by Justin Kelly
Good service great place to store stuff
-
February 2024 by Ed C
Super friendly staff. Clean location.
-
February 2024 by T Dubya
Amazing customer service! Very clean and organized facility and staff! Thank you for your exceptional service!
-
February 2024 by Yani Lobos
the place is perfectThe girl who treated me was very kind, she treated me very well, I left very happy, the prices are magnificent, incomparable, this company is the best.thank you Cynthiaand thanks to buxbear
-
February 2024 by Maria Mercado
Great location, very well maintained. Highly recommend.
-
December 2023 by Ryan Francisco
This place is very clean, organized, and on top of it. The uhaul worked well and the check in/out process was simple and quick. Cintia was a pleasure to work with!
-
December 2023 by A R
We reserved a unit at another facility in Roseville. When we got there to get the keys, with a full moving truck and crew waiting, the employee said they didn’t have a unit for us, that the one we reserved was “damaged”. They didn’t call or email us, no attempt to let us know whatsoever. And to boot, they don’t offer to help us find anything available in town. So we had to call around. Thankfully we called BuxBear. Not only did they have a unit available, it was bigger, closer to our home and more affordable than the other place. We can’t say enough about how kind and helpful Cyntia, the manager, was to us. She also honored our veteran status, helped us with our truck rental, which was another hiccup, and got us an even bigger unit after we had another space fall through. She smoothed everything out for us. Kevin, the assistant manager, also went above and beyond helping us when we were behind schedule. These two treated us like people, not like burdens. Although we don’t condone the unprofessionalism of the other place, it ended up being worth it to work with the BuxBear staff. They deserve raises and bonuses!
-
October 2023 by Leah Wolfe
Excellent Customer Service. Cinthia was incredibly knowledgeable about the U-Haul rental process and took the time to explain the different options available to me. She patiently answered all of my questions and provided helpful suggestions based on my specific needs. Her expertise and professionalism made the rental process quick and efficient.
-
October 2023 by Gavin Williams
Wonderful experience. I recently had the pleasure of interacting with Cinthia at a U-Haul rental location, and I must say, her customer service was top-notch. From the moment I stepped foot into the facility, she greeted me with a warm smile and made sure I felt welcomed. Overall, Cinthia's exceptional customer service, coupled with the cleanliness of the facility and U-Haul rentals, left a lasting impression. I highly recommend working with Cinthia for any U-Haul rental needs. Her professionalism, knowledge, and dedication to customer satisfaction are truly commendable. The ease of the U-Haul rental process and the well-maintained facility further solidify U-Haul as a reliable choice for moving and storage solutions. I will definitely be returning to this location for any future moving needs, thanks to Cinthia and the excellent services provided
