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“I went in to this post office today needing help sending a package to a loved one overseas. Demetria did a wonderful job explaing the proccess of how long it would take to get there as well as how to track it. She made the experience really easy for me and I hope to have her help me again. More people with her work ethic and level of care should be hired. Overall a wonderful experience and stellar customer service. Thanks again Demetria.”
“I am convinced Tiburon location is the best in whole Bay Area if not the country.
I had superior experience on a day that could have been disaster for any worker. April 15 is the last day to file taxes, line at the door was a mile away right when John opened the doors with the warmest smile.
I was there with two very young kids to get passports done, not one but two. Seeing John navigating guests through was mesmerizing. Early morning, people with piles of papers, million questions and in rush. John remained calm, knowledgeable,friendly, helpful and so professional.
I was in that location for the first time, we drove there for 2 hours in early morning with little kids thinking it’s the only location taking walk-ins for passports. It appeared to be they are not- mistake in the system but John was the nicest about it, still helped us with everything although he was the only person behind the desk.
I was pleasantly surprised he knew majority of guests by the name, greeted them warmly and had everyone in and out of the door in minutes.
His attitude, love for his work and their customers made this experience not only pleasant but unforgettable. He truly made an impact on our family and our whole day. Thank you, John!!!”
“This is a real post office! Tall guy behind the counter was super nice (sorry bro I didn't catch your name). Also fun stuff in there to look at. Jazz music in the background and scented candles are definitely unique to this post office. Cute place.”
“This is the best post office in my opinion, rarely have i had to wait longer than 5 minutes. The staff has always been very polite, professional, and fast without feeling rushed.”
“Carrie is incredible! Totally competent and efficient. She was very personable too which helps when you have too many packages and three kids wiggling all over the place. Thank you, Carrie, for making a daunting task pleasurable!”
“when I forget to purchase stamps, forget to pick up small shipping packages or forget to purchase packing tape I can always stop into mill valley post office and get these items there without the p.o. workers going postal on me at all.”
“I ship things almost daily for my small business and I have to say -- this is the best, most efficient post office around. And I have frequented many Bay Area locations over the years.”
“I don't use use the post office much, but when I have a choice, I use the Terra Linda Station.
Not only is this the closest post office to me, but (most of the time) the lines are short, and the employees are friendly and helpful.”
“Postmaster Judy Bartlett went out of her way to correct an error made by San Anselmo post office, and Nicoletta is always very helpful whenever I go into the Fairfax office. Huge improvement to prior experiences with some previous employees, and antithesis of the San Anselmo office, which is terribly hostile and continually incompetent.”
“I can’t say enough great things about my local post office and, especially, my postman, Yadau Oja. I’ve lived in Marin for years, and he’s hands down the best postman I’ve ever had. He’s reliable, friendly, and goes above and beyond every single day.
Yadau has been a huge part of my business’s growth from the very beginning. He always shows up on time, picks up every package without fail, and never hesitates to offer a kind word or encouragement. He’s seen my business grow from the ground up, and he genuinely celebrates each milestone with me.
Having someone like Yadau on your route isn’t just a convenience—it’s an asset. His dedication and positivity make such a difference, and I’m incredibly grateful for his service.
Thank you, Yadau, and thank you to my local post office for being such an important part of my journey!”
“This five stars is for this office and it's delivery drivers only, I have not had the best of experiences with the USPS, but for some reason this office has always gone out of there way to make my experience better, from my delivery driver to all of the management I have nothing but great things to say.”
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“This is a cute contract post office & gift shop. I can't imagine saying, "a cute post office." But, here we are. The shop is crisp and beautiful; filled with high-end Marin souvenirs I was walking past when I spotted the Mariage Frères tea. I was excited to try a new variety and asked the owner for a recommendation. He gave me some options and let me take them outside to smell them. They were all lovely and I went home with a new canister. If you're in search of Marin swag, this is a good place to look.”