I opened my account in Arcadia but needed account information immediately that's why i just stopped at the Rowland Heights branch but instead of helping me she flat out told me to call my rep in Arcadia. CitiCorp, you better train your bankers better.
March 2022
Worst customer service ever! The Asian lady sitting by the entrance showing her face to me like she was still in a bereavement leave. There are only few customers in the bank and she let me make an appointment for the service... I still wonder why the president obama bailed them out?
September 2020
There is a reason why this branch only get 1.5 star in general. It is just pure f****** bad!
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.