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October 2023 by huihui zhang
I'm furious! Just transferred it yesterday! There is no internet at all today! Can't even open the map!
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September 2023 by Michelle Chen
Cricket is one of the worst carriers I have ever used. Their security is non-existent and they have poor customer service. Our account got hacked and our phones were easily ported to another unknown carrier. When talking to Cricket, they said they are not able to help us and we asked why is it so easy to do this? They have no authentication process to determine if the rightful owner of an account is the one asking to port a number. On top of this, once we switched to another carrier because of their poor security - they refused to refund us our payment for this month or even help us carry out our complaint about the poor security (we only used the plan for one day of the new month). They acted like it was none of their business. They should at least be refunding us this month’s payment since it is their lack of security measures that caused us to switch carriers.Don’t use Cricket if you want your account to be secure! Especially don’t go to this store if you need help because they will surely not care about you as a customer.
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April 2022 by H S.
About a month ago our family went to this Cricket store to switch to a new service provider/ Cricket network, and new phones. Emily helped us, was very efficient, and friendly, she even stayed beyond the store hours since we got there late. Emily was very patient and helpful, as was Steven, both provided excellent customer service. Our friend referred us to Cricket, we both got referral $25 bonus.
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March 2022 by Jill Yu
Thank you Emily helps me so much on the new iPhone SE.
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March 2022 by Jill Y.
Good service for Emily to help me upgrade my old iPhone 6s to iPhone SE,she is professional and friendly.I will recommend my friend to this store.
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February 2022 by shuqiong zhao
The guys in this store are very professional,good help with my phone issue!
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February 2022 by gradonTzT x.
Good service, good store. They know a lot about phone's knowledge and choose a perfect one for me. They also patiently teach me how to use it. If you need a wireless carrier, please choose Cricket.
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January 2022 by li henry
Thanks Emily recommended a good phone for me during to 3G suspended
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July 2021 by Yuyi Li
The store representative was really nice :)) liking my new phone :3
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July 2021 by Tom Duangsrisai
Got LG K92 for $250, good deal for a 128 GB phone!
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June 2021 by Richard Hsu
Very bright young lady, she helped me set up the phone and account promptly. Theyve got great deals too?
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May 2021 by Ruiming Hao
Services is great. The process is also pretty quick! Would recommend!
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April 2021 by Juby Lin
The best service ! The staff was super helpful and found the perfect phone plan for me.
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April 2021 by Vitapharm Usa
Nice service, they were very patient with my questions. They recommended me this new offer of getting a Nokia phone for around $50, pretty good deal!
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April 2021 by Flying Transportation
Excellent service always with this Cricket location even I live in Ontario. Will continue recommend all my friends to this store!
