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July 2023 by Liang Mandy
The service is very good, especially the manager Xiaoyan
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November 2022 by Gloria L.
Today we have very good experience with the bank worker - Allen Li. He explained our questions patiently and helped us a lot. I will say thank you and I definitely will work with CTBC Bank closely in the future.
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June 2022 by William Wang
(Translated by Google) Chinese Light(Original)华人之光
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October 2020 by Kevin Z.
Stay away from Kevin Yang as your loan officer. On top of being very unreachable and not responsive, he does not value you as a customer. I had one of the worst experiences when he worked on my refinance. He insisted that my insurance agency number is a dead number when you could speak a real person with a simple button click after the automated message. He told me on the phone to stop wasting his time and hung up on me abruptly. If your mortgage situation is timing critical, I suggest stay away from Kevin Yang, and perhaps CTBC all together
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June 2020 by Izumi buzz
Out of my expectation, very nice customer service, The banker Will helped me solving problem quickly via the phone. Delightful..
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November 2018 by Betty M.
Today I had the pleasure of speaking to a young man named Eddie Rodriguez and I've got to tell this man was so patient with me and understanding I truly appreciate him he made me feel so comfortable I have to say he's a big asset to this bank thank you for time Betty Martinez
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August 2018 by Flores B.
Once I walked in I asked for help and this employee David was extremely rude no type of customer service bad experience coming here.!
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June 2018 by ken k.
Only one teller opens on Sat morning, wait for over half hr with no help. I guess best way is going on weekday.
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January 2018 by k k
The have very good customer service and beautiful smiles there!