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June 2023 by David L.
This review is intended for Vilena Shrader, the Color Advisor at the Hacienda Heights store:My wife and I started doing some work around the house about a month ago, and the last project was to paint the exterior of our home. We had already hired a crew, so the only thing we needed to do was select the color(s). We first went to the Dunn Edwards in Covina, and when we asked for help in regards to colors, it was an employee there, that referred us to the Hacienda Heights store, as they told us about a free service offered where a color advisor would help us. So, we jumped at the chance to get some professional help and scheduled a 30 minute appointment online. The day of our appointment, we were introduced to Vilena. We showed her a few photos of our house and told her we wanted to go a bit darker. I also mentioned that a neighbor suggested we go with a 3 color scheme, and asked what her opinion was of that. She agreed, and from there, she spent the next 45 minutes, maybe even 1 hour (remember that our appointment was only scheduled for 30 minutes) and came up with 3 schemes.I'm a guy, so blue is blue to me, if you know what I mean, but Vilena has this amazing talent where she can match hues, undertones, and all of the other color lingo that ya'll use, to perfection! We bought samples for 3 schemes, then came home and painted the swatches, and moved them around the house to see what they looked like at different times of the day. I emailed Vilena several times during this process to ask her what she liked. She actually chose Scheme #2, which wasn't my favorite initially, but after hearing her talk about the contrast and pop that Scheme #2 had over the others, it made sense. Also, my wife liked Scheme #2 the best and as you know, happy wife = happy life!A few days later our painters began the project, and 1 week later, they finished and hour house looks brand new, like it was built yesterday! We now have the nicest house in the neighborhood, one that looks clean, modern, yet simple and inviting. The house wouldn't have came out this sharp without Vilena's help. I would suggest hat management starts compensating their advisors with a nice commission if the paint that is recommended is also purchased at the same store.Anyhow, here are a few before and after photos!
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June 2022 by Shuan Y.
Vilena Shrader (Hacienda Heights Color Advisor) was very helpful, knowledgeable, and patient in helping me pick the colors for the exterior and interior paint design of my property. She provided me 3D models of the various paint designs that helped me decide what colors would match my house. I will recommend my friends to her and I will come back in the future.
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May 2022 by Maryperla A.
Tendrás customer service was spot on ! quick and simple and for a business i love that! Love the efficiency Shoutout to Tendra from Rowling heights Dunn Edwards great staff you guys!!!
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March 2021 by MARCO VIDAURI
Great ?service. The employee are very friendly and easy going..
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October 2020 by Aurelio Sanchez
Great customer service and good pricing also....??
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April 2020 by Cesar De Los Santos
Very good service
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March 2020 by Dora Luna
The young man who took my order and mixed my paint was very helpful and pleasant
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October 2019 by Lora B.
I was pleasantly surprised to walk into this store and be greeted by a wonderful Professional Color Advisor-designer who offered to help. I had already chosen my basic colors, but needed reassurance about my decision. Teresa Tomaszwewski was so helpful and was able to help with accent colors and just the right combinations. I am thrilled with the choices. The customer Service at Dunn-Edwards in was superb! This was so much better than Home Depot.
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September 2019 by Lolitta T.
I've been using Dunn Edward's paint for seven years referred by my handyman. I loved their paints which are no smell at all cuz it is very important regarding to our health. Three week ago I went to the store located on Castleton St., Rowland Heights which closed to AMC Theater looking paints for our new house. A pretty lady called Teresa was dedicated so much her time to assist us matching different blue colors for our bedrooms. She was so patience with us even though they're almost closed for the day. I'm so happy and satisfied their services and paints as well!
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September 2019 by 717020jp
Service is always great
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August 2019 by Jasmine S.
This is the BEST place to buy paint and the quality is amazing. I came her to buy paint for my kitchen and met an employee Teresa, she is a professional color expert and literally a designer. She was nice enough to help us pick the color and give us tips on the quartz design and flooring. She took her time and was extremely nice, friendly and patient. Overall, the products from the rollers to the paint is good quality and great prices. Whenever you need paint definitely come to this location.
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July 2019 by Cheryl M.
Just had the best meeting with Teresa (Professional color advisor)! She was so informative and asked us a lot of questions to determine our needs with the interior of our home. We love the outcome of colors she selected!!! Definitely will come see her when I'm ready to paint our exterior.
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June 2019 by Elaine Farore-Love
Clean, quiet, very pleasant environment feels like you are in a giant elevator. Though workers look unmotivated doing their own thing. They have recommended painters on the bulletin board but they all seem very busy when you call. I opted to doing retouch myself.
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March 2019 by Ynot N.
It was a beautiful November day. The sun was out with blue clear sky. I decided to stop by to get paint after finishing shopping at Cosco early. I normally go to the covina location but since i was nearby. anyways . The store was almost empty. There was another cashier helping another customer. The cashier helping me was very impatient and rude. After she answered my question i was taking a moment to decide which paint to get she kept asking me "so what do you want? you got to tell me what you want." She repeated a couple of times. Feeling irritated So I asked her "are you in the rush? can I take a moment to decide?" I really don't know why she was rushing me. There was no other customer waiting. Bad attitude. will never come back.
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November 2018 by Jan moreno
They have the best water based polyurethane they're the only place that sells it has what looks like on my tables
