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January 2024 by Po Hsiao
Vita Cheng did a excellent customer services job for us. She helped us to call other branch to get clear with check deposit on that branch. Thank you!
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January 2024 by Nancy Sun
This is the store with the best service at East West Bank, especially Ms. Xiaoping Huang, who works hard and has a warm and polite attitude. I would rather travel a little more than come to this store to handle business.
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December 2023 by ming lu
Ms. Shiaoping Huang did great service and go through our process step by step very carefully! ! Really recommend to everyone!
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October 2023 by Felix L.
I've been banking here for more than 20 years. Business and personal.Although some of the personnel has changed, the culture of this branch has stayed the same, they go out of their way to accommodate customer's needs. I have been very happy with everyone in this branch, throughout the years, from all the tellers to the managers and supervisors. The management is excellent, and the staff are friendly and helpful.If you bank at Eastwest, come to this branch, you'll be happy here.If you want to build a relationship with your bankers, here is where to start.This is the branch at the corner of Fairway and Colima.
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October 2023 by yong ma
The service is thoughtful and enthusiastic! Answer questions in detail and carefully! Ms. Shiaoping Huang is the best bank clerk I have ever met in Rowland Heights! Really recommend to everyone!
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October 2023 by Annie Cu
I sincerely recommend this bank. It is the most convenient for Chinese people. You don’t have to wait in long queues. They treat customers with attentive service and have a very good attitude. Unlike some banks that are arrogant and neglectful, and the phone lines are always busy! The Chinese version of their mobile banking is the best?Recommended customer service Shiaoping Huang?
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August 2023 by David Ch
Terrible service. When I opened an account at this bank, within a month of using the account, the bank issued two guarantees.
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August 2023 by 鯊魚.
Terrible service, opened an account with this bank, the account was issued twice in less than a month
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October 2021 by Daniel Sung
Friendly service
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May 2020 by Gene Feng
Wrong opening hours.
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October 2017 by Anita O.
The gripe is with the East West Bank on Colima and Fairway. Isn't this a community bank? A bank to serve the residents of the community. Do you have to have an account to break 3 authentic $100 bills? I didn't ask to break 5 or 10 $100 bills. Money is money! I'm so glad that I don't have an account with them. And I hope they didn't use the race card as the true reason. Stay away from East West Bank!!!