Public Storage in Rowland Heights offers convenient and accessible storage solutions with a focus on customer service. Customers can find a variety of storage units suitable for their needs, with the option to reserve online for free and without any commitment. The facility provides a seamless move-in experience through the eRental option, allowing customers to go directly to their units. The staff are generally praised for their professionalism, patience, and helpfulness. Jim and Angel are noted for their friendly and attentive service, making the process easy and efficient. The lot is spacious, clean, and well-maintained, contributing to a positive experience. However, some visitors have expressed frustration over inconsistent staffing, with doors often locked during posted hours and staff unavailable outside or inside, leading to long wait times in heat. Overall, the facility is appreciated for its cleanliness, helpful staff, and easy sign-up process, making it a reliable choice for storage needs in the neighborhood.
The rental process was painless; the rental cabin is perfect for my needs. Jim at customer service is knowledgeable and patient. The cost is better than perfect.
September 2025
I recommend my friend, Mareysal here and she just rented. Very pleased with the professional and patient help from Jim and Angel.
September 2025
The guy with the beard is very friend, he and his team keep the place very tidy!
