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September 2023 by Jerry Cheung
The guys at top notch are genuine and will get you right. The owner specializes in Hondas. Had a very weird issue with the transmission in my accord and he managed to pinpoint it to a niche software issue in the car and reprogram a bunch of stuff to fix it. Im not sure another auto shop could've taken care of that problem.
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June 2023 by Harvey C.
Do not bring your car to this shop, their mechanics are inexperienced and unreliable. Had my daughter's 2015 ACURA MDX there to replace timing belts and water pumps. They installed the timing belt incorrectly, and it ended up the engine stalled on the highway while my daughter was driving. I took the car to a different shop I trusted and they immediately found out the problem. The timing belt was missed by one tooth of gears.Called the shop owner, he had bad manners and worst customer service, he was angry we didn't want to bring it back to them.How would I trust a shop who couldn't do a basic job and didn't want to take responsibility ?
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January 2023 by Samuel Doughten
I found top notch to be more concerned with customer needs than what they can get from the customer.
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December 2021 by Ron B.
Took my car in a couple of days ago. They bent over backwards to help me. Excellent service, good prices, honest management.
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September 2021 by Emily Li
I wish I could give this shop less than 1 star.I went to this shop a few months ago to fix my battery. They did a poor job of fixing my battery and when I told them about it, they became extremely angry. I was extremely confused by their behavior; they were the ones who did not fix my battery properly, and now they're the ones who are being rude to me? Not only did I end up wasting my money, I was throughly disrespected by the owners of this shop. I thought I was the only one who was being treated this way, but afterward when I talked to friends who also visited here, several of them also had an unpleasant experience.Please save your time and don't visit this shop. There are so many other shops in this area that provide good service that there is no need to visit a shop like this one. I have never, hands down, been treated so unfairly in an auto shop before.If the owners of the shop are reading this, please shut down. You're not needed.Service: Battery
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August 2021 by Emily L.
In Rowland Heights two months ago, I had the absolute worst experience with an auto repair shop that I've ever had. I wish I could give this shop less than 1 star. I went to this shop a few months ago to fix my battery. They did a poor job of fixing my battery and when I told them about it, they became extremely angry. I was extremely confused by their behavior; they were the ones who did not fix my battery properly, and now they're the ones who are being rude to me? Not only did I end up wasting my money, I was throughly disrespected by the owners of this shop. I thought I was the only one who was being treated this way, but afterward when I talked to friends who also visited here, several of them also had an unpleasant experience. Please save your time and don't visit this shop. There are so many other shops in this area that provide good service that there is no need to visit a shop like this one. I have never, hands down, been treated so unfairly in an auto shop before. If the owners of the shop are reading this, please shut down. Owners who don't respect their customers, who insult their customers with inappropriate words, who think they're in the right even though they didn't fix their customer's car like they're supposed to, are not needed.
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August 2021 by Hing Y.
one of my tire keep lossing air ,so i went this shop and try to fix,they are lazy as f*** ,he just fill some air and reset my low pressure light then charge me $20. honstly i can do it in the gas station .one day after ,the light on again. they didn't fix the problem. please dont go overthere, will waste your money.
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April 2021 by Phil K.
Kent sold the business. New owner overcharges and double charges. Charges $170 for a computer reading. Stay away.
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February 2021 by Ricky Lin
I believe this shop is with a new owner now, over charging people for oil change and service is not the best. I have been going this place since 1995, so sad that I have to find a new trust worthy car service place.
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January 2021 by Michael Huang
If I could I would had given them a negative star to this shop. This shop lost my car battery cap and don't even want to admit, when we went back to ask for it they just told us to get lost. What a good way to lose client By the way this is under the new owner ship of the shop. The old owner was really nice. Too bad that he sold the place and retired.
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January 2021 by Phoebe Sales
I loved the people and service. They took great care of my car. Brought it for a major service. Car drives better than before. Saved so much money compared to the dealer. And they use OEM parts. Highly recommended.
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January 2021 by David Blair
Great Service ... Did a oil change and transmission service and a inspection for my drive up north drove 2000 miles ran like a champ. Customer for life
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June 2020 by Hong Xie
The inspection car requires a high inspection fee. The fees charged for the second visit are different. Asked the price and did not say the inspection fee in advance. Asking for prices afterwards is an act of cheating customers. Very immoral.
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April 2019 by Jennie Huang
I used to come here 20 years ago for my car maintenance when I lived in Rowland Heights. Then I moved to Lake Forest. Today I went back to visit family but suddenly the car was overheating. I found Top Notch Auto still there after so many years. I recognized the owner and told him that I used to come to his shop 20 years ago...and was glad I found it in such an emergency situation! The owner, Ken was so helpful. He ordered the parts immediately and worked on my car one hour overtime even though it was Saturday. Thanks to Ken, he replaced the parts and our family was able to drive home! Very grateful for his service! Price was reasonable too!
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April 2019 by Ed Chu
Honest and very skillful auto mechanic. Pricing also very fair
