The UPS Store #5098 in Rowland Heights is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff, who are known for their politeness and patience, even during busy times. Many have experienced quick and smooth transactions, often waiting only a few minutes in line. The store’s owner and manager are described as nice and easy to deal with, with some customers visiting regularly and recommending the store to others. Despite a modest online rating, many customers remain loyal due to reliable, honest, and professional service. The staff’s dedication to customer satisfaction is evident, making this store a trusted choice for shipping and other business needs. Located at the northwest corner of Colima Rd and Fairway Dr, next to 168 Market, it welcomes visitors to stop by and receive expert assistance.
Came in around 6:15 trying to take photo for passport, but appearantly the printer kinks, so this location currently has no photo service. I was told by the receptionist. Better change the business profile until they fix their printer!
July 2025
Very fast, efficient, and friendly. Employee Jessica, was very kind helping me with a large order. Will definitely come again!
March 2025
I return amazon packages here often, they're always friendly and quick to help. Appreciate their swiftness
