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July 2023 by Richard Steward
Knowledgeable, great customer service. A great local bank
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May 2023 by Sana G.
I recommend this business for their customer service and their cleanliness. I also recommend this business because they know my name. It is always nice to walk into a bank and be greeted by your name. I love the friendly atmosphere, and the kindness these tellers have always given me. It does not matter to me that they do not have an ATM, because I know that when I need to get into the bank, they are open. I feel very lucky to have a bank within the facility of running Springs since we are such a small town. So, if you're looking for kindness and a secure bank with people who really put their best foot forward, just for you, this is your bank.
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August 2022 by runhot
Always friendly and professional staff here folks! Teresa is great! All the ladies are helpful too.
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March 2022 by L G.
So grateful to have a bank in our tiny community. It's EXTREMELY convenient to not have to drive down the mountain and spend $10, $20, $30 of gas and time to do your banking! Yes, it IS a small-town bank but they really do their best to work with you! All the staff are very friendly and welcoming. There is no ATM outside but if you have an account, you can use any ATM, anywhere in the US and they will immediately reimburse the ATM use fees. So it's essentially free to use any ATM. I completely trust them and have all my finances set up with them. HIGHLY recommended!
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December 2019 by Rubi Sallas
Thank you for all that you do and have done!
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September 2019 by Tom Lang
No ATM.
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May 2019 by Rheanna Neidinger
This certainly isn't First Mountain Bank anymore. Staff is typically friendly and warm but a bank is more than its staff. No more Saturday hours, no weekend/after-hours phone help for business accounts, locked accounts for trying to actually use the account - with no means to unlock for days over the weekend, online banking system which never works, numerous errors on our accounts which took months to repair, no more ATM to deposit cash in Running Springs on weekends or evenings, and no overdraft for even 1 business day *with proof of pending payment*, and horrifically bad misinformation at every step of what could have been a manageable situation, turning it into the worst possible scenario. Thanks for nothing but headaches and catastrophic misinformation when I needed a single business day of grace (payment arrived, btw). I'll be switching as soon as I can manage.
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May 2019 by India Clamp
Nice to meet professionally and personally manager Terisa Bonita and Yolanda in customer service who educated me about the nuances of the town of Running Springs (say hi to Jo Beth) and transitions involved.
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January 2019 by Dragon ..
Went here on a Saturday morning to open an account since im a new mountain resident....oops they aren't even open on weekends like every other competitive bank on the planet AND they don't even have an ATM machine!!! its been ripped out of the exterior wall and its boarded up! How this bank is even in business is a complete mystery. with only a half dozen banks on the mountain you would think they would go out of their way to get business, nope not this bank.
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December 2017 by Jermaine Clark
Beautiful people with wonderful service
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April 2017 by Eric Prell
Great personal service
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March 2017 by Dan Begley
Way nicer place to deal with than B of A (horrible policies), Chase (even worse than B of A with fees), and Wells Fargo (done me wrong after being a client for over 20 years). The entire staff is terrific!
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October 2016 by TK Trixster
Very friendly people!! Welcoming and warm environment!!
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May 2016 by Leslie Ann
Friendly folks with great service
