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March 2024 by Barbara C
We really enjoyed our stay here. We appreciate the directions to nearby over-size parking! It was so helpful! Our room was quaint and kitchy and we loved the cozy fireplace in the main room. It had every convenience with dining table, fridge, micro. Nice big bathroom! Super cute balcony with additional seating. Service was great! We had to call 3 times with questions, all of which were met with every courtesy! Bryson checked us in and was very professional! We loved it! And we will stay here again! Happy customers! Nothing bad to write about! A+++++Noteworthy details: Over-size parking a plus!
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January 2024 by Jamie Senteno
Please don't waste your time here. Terrible service. Bryson who looks like he's 14 was running the front desk and was very disrespectful to me as a paying customer. The selling point was the indoor pool and spa. When we asked to go once we ran around town finding bathing suits for my family, he said it's one family at a time and it's booked the rest of the night when in fact it was two families who booked it for two hours each. Which there rules on the sheet itself said one family, one hour at a time. I was upset, and communicated that Gary told us over the phone there was a pool and spa for us to use. There was never any mention one family at a time or it being booked the rest of the evening we would have stayed else where. The way Bryson was speaking to me was 100% unprofessional for working at this business. I asked for the manager multiple times and he rudely said Gary is busy. Then walked back there and came back and still said Gary was busy as I stood there very upset. Would not recommend to ANYONE.
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November 2023 by Audrie Lewis
We went for our anniversary. Great hidden gem. You can sign up for an hour of private pool and spa time in a covered pool. They have a great selection of rooms.Rooms: Very clean and well kept.Food & drinks: There are really good restraints close by we went to Tito's Mexican food. Great margaritas
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October 2023 by Andres Sanchez
Awesome place, super clean well equipped and close to the rest of the tourist attractions in the mountains.
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September 2023 by Jo bid
Terrible customer service. Dirty rooms. Rude managers and staff. Never recommend.
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July 2023 by Larry Lee
My wife and I stayed for the first time in one of the large suites with the jacuzzi tub. The entire place has been recently remodeled and it is immaculate.Bed was firm and very comftorable. Everything worked as it should. Internet was surprisingly fast and the 50" flat screen was awesome included HBO. Parking was right out front plenty of spaces. Nice outdoor space, indoor pool and jacuzzi (we didn't use these) outdoor fire place provided. We had someone above us but fortunately they were quiet. Our room was around $130 a night and for me it was worth the peace and quiet. The place seemed to cater to a quieter crowd, we were up for a weekend and didn't see any kids.
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July 2023 by Mo Inks
We thought the cabin/facility was nice, a wee bit pricey, what we found really disturbing was the multiple hairs we found under the top layer sheet, like they didn't change it...and when I looked in the coffee maker there was a film residue...yuk. I told the nice lady about it and no discount or refund was offered, only another room...when u r tired, u don't want to move.From now on I'll inspect the rooms before I pay...
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July 2023 by Tamber Grable
An amazing Lodge tucked away in a quaint town that has been there for so long. Definitely stop by Soni's black hills gold next to the breakfast spot on the business loop, which is within walking distance. The maple bars at Jensen ' s are so delicious, and the pizza, pasta and game room at the pizza place across from the grocery are all awesome. Everyone is so friendly. Will definitely return. Thanks for the kind hospitality, even if it was last year when I was there. The pine rose lodge is amazing and the grounds where the lodge sits are just beautiful. For a small wedding or just a short weekend getaway. A fantastic place to stay, don't pass it up!
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July 2023 by William Shibley
The complex is beautiful. The rooms and suites go from a one bedroom with a shower, refrigerator, and microwave as well as a flat screen TV to a larger suite with a full bath. I have two exceptions.The first is that the water pressure in the shower sometimes drops to a dribble and the temperature of the water in the shower from hot to ice cold without warning returning to hot 30 seconds to two minutes later.The second is although there is a covered swimming pool and a hot tub, they are in a building which was not effectively lighted, nor does not the hot tub power up.I was informed that in the larger accommodation, there is a bath tub whirlpool.
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July 2023 by Ken Cox
Are you looking for a great place to stay, a wedding location, a clean place with great service? This is the place. This is an amazing little lodge with great prices. It is family owned and cared for with pride. They have gone to a lot of effort to provide a wedding location or just a comfy little lodge for a couple weekend or the whole family. Enjoy!
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July 2023 by Shane Nilsson
This place was great. We got the nicest room with an indoor Jacuzzi and it was awesome. It was close to the highway, but we never heard a thing. My wife and I really enjoyed the indoor pool, along with the separate Jacuzzi. The owners were very nice as well. I would highly recommend it.
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July 2023 by Ivonne Lopez
What a great place to stay. It was a spur of the moment kind of stay. We stayed for two nights. The lodge we got had a king size bed with two twin size beds and and Jacuzzi spa. Very clean. We will definitely be visiting soon. I would love to come up here during the winter, i imagine it would just be breath taking.
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July 2023 by איתן כספי
It's heaven near Lake Arrowhead. We stopped there on our scenic route to Las Vegas. The room are simply gorgeous, complete with a burning fire place for the chilly nights. There's a nice jacuzzi and small heated pool. Everything is pretty and we'll maintained. And the staff is super friendly and hospitable. Would definitely stay there again. A Big thumbs up.
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July 2023 by A Google User
The lady at the front desk was great. I came in frantic because of a snow storm we got stuck in and she was very calming and reassured me that everything was okay and made me and my family feel safe. She booked us in a great room for the night and gave us directions on where to go to buy food and drinks for the kids. Overall, great place and staff was amazing!
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July 2023 by Nadine Gallegos
My Husband and I stayed here this last weekend, this place is perfect!! Great staff, good location, very comfortable rooms. We really enjoyed how friendly and quiet it is and enjoyed their pets that live at this lodge, felt like home:)
