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February 2024 by L G
These people really do their best under the circumstances. Being in the mountains can cause staffing issue in bad weather. Occasionally, a worker will socialize a little too long and hold up the line but nothing ridiculous. Overall a great post office, with a small-town vibe!
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January 2024 by Richard Spoors
Five stars!...but then again I'm not physically handicapped. If I Was handicapped I'd hope someone who calls themselves a federal postal office would follow the ADA guidelines and make their facility Accessable to everyone.
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January 2024 by Rosa Sanchez
Best service and friendly staff!!!
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August 2023 by Sharon Garcia
Every time I've been to the counter the folks are very friendly helpful there.Unfortunately because we all live in the mountains USPS does not deliver to our home so PO boxes are the only where we can get mail. And if we buy something online it can't get shipped to our houses most time. That's just something to be aware of and to plan for. If you put your PO box number in a second address line that makes it easier for the postal folks however they only have so much space in that little bitty office so they can't hold on to packages especially ones that they cannot identify an addressee for.
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March 2023 by MarioDidIt
All complaints I’ve seen in the reviews are based on things that are beyond the employees control… it’s the USPS, not some franchise you can request specific things from. Staff is nice and patient but the post office can use some TLC inside.
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February 2023 by Steve B.
We needed to mail some mail today, and we're pleasantly surprised to see them open. There is no mail "moving" up and down the mountain, but, they are still open and receiving mail, it's not going anywhere, but, at least it is at the post office. Once the mail trucks start to move again, I am sure that it'll be a mad house. The service here is great
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May 2022 by Carla Brimhall
The Usps has ridiculous policies for folks just moving to the area. If you don't have a deed or your CDL or Car registration updated with the new address then you don't get a box. I don't know about everyone else, but my deed is in a box in storage during my move. So basically I have no place for my mail to deliver before I sift through storage with a deed that has an older name or go to the DMV to change my other docs first. Usps - this is a not a well thought out policy and this was not explained to us when we called weeks ago.
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February 2022 by Steven Avila
This small rural mountain top post office is a gem. The employees treat their customers as friends and the word courtesy is the consistent norm. The small lobby is kept clean and the counter service is a pleasure to experience. I am proud to call this USPS branch mine and I congratulate all the employees for their excellent service.
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July 2021 by John Mejia
The staff here work diligently to provide the best service they can even though they are against being understaffed and underbudgeted as a Post Office. This office severely requires upsizing and upgrading to fully meet the needs of this mountain community and age of consumerism we live in.
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July 2021 by Maureen Price
The gentlemen working here are always nice!
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April 2021 by Juliana Marie's
Love you guys!! Always kind and go above and beyond to help.
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January 2021 by Nigel Matthews
It's inconvenient to live in a town where the USPS doesn't actually deliver to your house. However, all the employees in this post office are very helpful and friendly. The post master himself is very nice. I imagine it's a very stressful occupation, but they do a good job. The post office lobby could use a do-over as it's much too small.
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January 2021 by Sean C. Wood
Mountain P.O.Boxes have a lot of nuance to them. The staff here does a great job with a difficult scenario. Always make sure you have both physical address and P.O. Box!
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December 2020 by Laila Zakharia
They do have the best customer services ever. The line is literally all the way to the end and they are slammed in this holidays and I don’t know how they manage to keep smiling and treat us with the most respect and kindness. Thanks for all your effort, as community member of arrowbear lake, we appreciate you!!
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November 2020 by comp
im sure i can do a better job working here than the actual workers i would order a package it would be sent to my P.O Box and they would send it back to the merchant an hour later of its delivery...
