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November 2023 by Art Osby
Great prices and 9 out of 10 times your needed radiator is in stock ready to go
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July 2023 by Rob Ray
Man this place rock great customer service if i could give 10 stars I would Robert at front counter went above and beyond to make it happen for me this is my first time here and I will be back and will tell everyone I know to come get parts from here you name it they got iy !!!
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March 2023 by Patty Sandoval
They had the radiator I needed & said they'd have to order the heater core on Friday 2/24, assured me it would be in on Monday. Got a call on Monday it was delayed. They didn't give me a receipt (should have cancelled then) but we took a picture of the will call paperwork. By the following Thursday, heard nothing so I called to find out. The guy couldn't find anything they had no record of it. My card was charged, I had a picture of the document but he couldn't find anything. I called again the next day, now they had the invoice but said the order was cancelled & a refund would be issued in 3-5 days but he was going to verify with accounting and call that day to confirm it was processed. Never called. I filed dispute with my card & called againBack to no record or info. Called again 3/10 this time she had my info on her desk (????!?!!) needed my invoice #, don't have one. Now she needs the radiator invoice, but I have the radiator. We around a few times then she said she would process refund right now but that the warehouse sent another radiator, no heater core. She says she processed the refund today, we'll see shortly. The didn't give meds an invoice or document, charged my card (I know my screw up) has no clue when I called to follow up, no follow up from them, cancelled my order but never told me or refunded the charge, don't seem to have been ever planning to get the cheater core or refund to me. Awful business practices, no follow up, no info for me, misleading us on the status & useless blockages to resolve, did not even apologize for litany of errors. Not even a discount or courtesy credit. Never going back & will let people know what awful service & processes they have. Terrible & frustrating is the kindest thing I can say. Would give less than 1 star if I could.
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February 2023 by Capital Auto Source
Thank you 1800radiator&AC for great business!
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February 2023 by J.d. H.
2004 CHEVY 2500HD 6.0Worst experience ever!Not worth the savings , when you have to go back ... MORE THAN ONCE! First radiator leaked coolant (about $40 of brand new antifreeze )at the oil cooler fitting immediately fter installing Uninstalledit , drove it back and they tried to give me a radiator in a damaged box. SMH. Not trying to do this a 3rd time. Asked for a box that had not been broken open .Now that im back home , and they have closed till monday, i discover that this radiator is missinf the rubber mounts , top and bottom!!Cant even start, back at square one again!Cant work and make money when I cant get a quality part.Shouls have went to the parts house and paid the higher price. Would have been less stress , and MUCH CHEAPER after figuring in all the Hassel.Thanks for nothing
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November 2022 by Jazz
Great customer service ~ ?
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September 2022 by Urgent Tires
THIS PLACE BAD CUSTOMER SERVICE TANKS
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April 2022 by Brandon B
Mechanic ordered a radiator from you guys at like 9 am. You guys said it would be there in a few hours. Mechanic calls you guys to check the status and you say you guys close at 12. I’ve never heard of your business but, I will never do business with you.
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February 2022 by Patrick Rey
Can get you any radiator you need but chargwcyou a shipping charge to have it delivered to them .
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July 2021 by Jason Marlowe
By far the worst company I've ever had the misfortune to use. Quality of product? Useless. Ability to contact them? Useless. Returns? Once again, useless. If I could give less than 1 star I'd would.
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July 2021 by Larry Ing
When you call and order a radiator, you might expect the price that they quoted you, but not if you order from Gabe. In my case, I was quoted $90. The next day, my son actually ordered it, but the price went to $100 because of shipping when it was actually in stock. I called back to complain and was quoted the original $90, but when I received the part, it was actually $95. I asked Gabe for his supervisor but he then asked me "for what" to which I replied "to talk about you" and how my prices have changed three times while speaking with him on two of the three occasions...The bottom line is I paid $10 more to NAPA, but didn't have to chase some fictitious price and I got a Denso branded radiator!
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June 2021 by Sharon Silva
Shop here first or your just wasting time elsewhere throwing your money away real talk
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February 2021 by Adeeb Alzanoon
Great people and service
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December 2020 by Pamela Garvin
Whatever you do don't pay with credit card cuz you will never get your money back from them.........there also LIAR'S ......DONT SHOP FROM THEM
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November 2020 by elpidio avalos
Really bad customer service. After all the info from my car they gave me the wrong radiatorI ended it buy it from another place autozoneEven with a better price.If you return an item they take forever to give you the money back. They processes your return whenever they feel like itBad place do not shop hereThey do not deserve even one star
