5.11 Tactical is a store offering gear trusted by professionals, first responders, and adventurers. It carries a large selection of over 600 items, including men's and women's clothing, backpacks, tactical footwear, and everyday carry items. The store itself is great, with friendly, helpful, and pleasant staff who provide excellent customer service and have excellent knowledge of the products. Employees are described as professional and stellar, showing special care and consideration by assisting with demanding requests. Some customers note that while the in-store selection can be disappointing if specific advertised items are out of stock, the location is good for trying things on before ordering online. Many customers indicate they will return, buy more online, and highly recommend this location to others for tactical gear.
Skylar was just outstanding! She was very knowledgeable about the products. She really helped me find what I needed! Outstanding customer service!
April 2026
The customer service at this location was amazing. He was extremely helpful even looking up parts of the shoes I was looking at due to my allergy to a material. He also helped me order specific sizing extremely easily. Extremely polite!
March 2026
Excellent selection of current products as well as clearance items, and the staff are all incredibly helpful and informative about any products you may have a question about. I have zero complaints. Glad this store is here and will be returning frequently.
